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Richard, Software Specialist
Category: Microsoft Office
Satisfied Customers: 36777
Experience:  Over 15 year experience resolving Microsoft Office Issues
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Have lost office 2010 which was downloaded two years ago.

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Have lost office 2010 which was downloaded two years ago. Might have uninstalled accidently last week when I uninstalled recent free add ons. Have no product key. Program still edits previous saved office documents. I have no icon to open program.
Hi there and welcome

Can you please click start, type in winword.exe and press enter

Does Word than open up?
Richard and other Microsoft Office Specialists are ready to help you
Customer: replied 4 years ago.

It worked but that was only half my problem which I didn't realize at the time. I could not open office without a product key which I did not have anymore and then telephoned Microsoft who later sent me office home. When I contacted you I thought that included a free trial period, not the final cost of $38. But your brief two word answer did help. I tried to get my $38 refunded or at least reduced. That is why I am not satisfied, but not with you.

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