Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hi Pete, It also happens when I try to apply styles to a new document.
Hi Pete, I had to create a new user to do what you asked me to do. When I am logged on as the new user and I click on all programmes, I see the Microsoft Office folder. When I click on that I only get One Note, Publisher and Office 2010 Tools. As user number one (the original one) I dragged the icons of Word, Excel, Power Point and Access to my desktop - to ease my access to these programmes. They are just hyperlinks to the programmes, but is that why I don't see them when I am logged on as the second user? Could that have anything to do with my original problem? What should I do?
If I am logged on as the new user the Word numbering system works!! All my documents now sit under the old user. How do I repair that one?
I ran the repair on the old account, but it didn't make any difference.
Sorry Pete, I have deleted the Normal.dot file, opened a new Word file and still no luck. The problem remains.
Hi Pete, I have tried everything you suggested once more. I also restarted the computer. No luck. I still get the same message. Any other suggestions?
Thanks Pete. I will do that. At least now I have an MS Word that works.
Thanks for your help.
I couldn't rate you here. The rating tab doesn't appear. I rated the service and you in another window that came up through a link that I receive in an email from the system. Hope it will help.