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James K.
James K., Consultant
Category: Microsoft Office
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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I had a bad experience in installing Windows 8. All my programmes

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I had a bad experience in installing Windows 8. All my programmes were removed and had to be reinstalled, incl. Office 2010. In the process, my Outlook.pst file has been somewhat damaged. I can see all my mails until the break-down day, but Outlook cannot access the *.pst file during send/receive (it says). The repair by SCANPST.exe does not solve the problem. I have reinstalled Office 2010 after removing all *.pst files, however Outlook does not create a new one, but keep asking for the path to the *.pst file. What must I do to get a clean start of Outlook? rgds./Tom

My name is James

Welcome to Just Answer

Sounds like you need a new Default PST file

I can Send you a link to connect to your machine and show you how to do this

if you wish

Customer: replied 4 years ago.

I am getting close to the time, when I have to leave (13:00 CET), so could you please mail me an answer (I do have access to my mail on another computer). Thanks. /Tom

Not a Problem Please do this

Close Outlook

Drag the Mouse into the Top Right Corner Click Settings Then Control Panel

When in the control Panel Click View By Small Icons Top Right

Then Click the Mail Icon

Click Show Profiles > Properties >Data Files> Add >Click OK

In the List you will now see a new PST file Highlight it Click Set As Default >Click OK>Click Close Open Outlook

That will fix this for you

Now Please click the Smiley Faces and Submit and Come back any Issues

Cheers James

Customer: replied 4 years ago.

That worked - when you also remember to change the delivery from you mail accounts to the new pst.file :-).

Thanks. rgds./Tom

Cheers Correct !!!

Please Click the Smiley #Faces and Submit Cheers James
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