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James K.
James K., Consultant
Category: Microsoft Office
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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I have microsoft office home & student 2010 preloaded in my

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I have microsoft office home & student 2010 preloaded in my PC which I activated with a product key when I bought the computer 2 years ago.I've been using it since I bought the PC.
A problem has occured now.When I try and open some office files,excel usually, the page opens but it's grayed out and and the sheet is blank.When I try to open the folder with my excel files the file is there but the excel icon is not,that icon with the 6 dots is there
Can you help?

My name is James

Welcome to Just Answer

Can I remote onto your Machine and have a look at your problem

Remote means i can see your issue and fix this for you

Its fully Secure and Built into the Just Answer System and you can see what i am doing at all times

If you wish i can send you the details to connect

Cheers James
Customer: replied 4 years ago.

Yes ok

Click the Link above then

1) Click Agree
2) Download and Run the Screenconnect.exe
3) Click Run/OK/Yes if asked
Cheers James
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