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What is side by side configuration. I cannot open my Microsoft

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outlook because I am getting...
What is side by side configuration. I cannot open my Microsoft outlook because I am getting the error saying that side by side configuration is missing
Submitted: 5 years ago.Category: Microsoft Office
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Answered in 2 minutes by:
10/9/2012
Microsoft Office Technician: James K., Consultant replied 5 years ago
James K.
James K., Consultant
Category: Microsoft Office
Satisfied Customers: 6,598
Experience: Technical Director of IT Company
Verified
Hello

My name is James

Welcome to Just Answer

Can I remote onto your Machine and have a look at your problem

Remote means i can see your issue and fix this for you

Its fully Secure and Built into the Just Answer System and you can see what i am doing at all times

If you wish i can send you the details to connect

Cheers James
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Customer reply replied 5 years ago
Prefer to receive instruction to do myself
Microsoft Office Technician: James K., Consultant replied 5 years ago
When did the problem start have you installed anything Latley , have you re-installed the .Net Framwork?
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Customer reply replied 5 years ago
No
Microsoft Office Technician: James K., Consultant replied 5 years ago

What version of Office do you have Installed ?

 

2003/2007/2010

 

Do you have the Install Disk >?

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Customer reply replied 5 years ago
2007
Yes I do have install disk
Microsoft Office Technician: James K., Consultant replied 5 years ago

Ok best thing is a clean install

 

You will not lose any Data

 

First click the Link below and under method 2 download and install and Run the Fix IT

 

http://support.microsoft.com/kb/928218

 

A black box will open > and let it run it will remove office

 

Then Restart the Machine and Insert the disk and install

 

Let me know any issues

 

Now please click the Smiley Faces and Submit

 

Come back any Issues

 

Cheers James

 

 

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Customer reply replied 5 years ago
I am backing up some of my files in case it all goes pear shaped
Are you sure this will work? What is causing the error?
Microsoft Office Technician: James K., Consultant replied 5 years ago
No need to back upi your files , your only uninstalling office

Let me know when you have Followed my Instructions
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Customer reply replied 5 years ago
I have uninstalled and tried to install again and I get the following message...Error 2908 an internal error has occurred ({10Cd20d2-733E-4174-9D02-2C6C26163DA5} )
Contact Microsoft Product Support Services for assistance.
For information about how to contact PSS see C:\Users\Admin-1\appData\local\temp\setup00001030\PSS10R.CHM
There is no setup00001030\PSS file in that path
So where to fom here?

Microsoft Office Technician: James K., Consultant replied 5 years ago

This is usually an Issue with the .Net framework

 

Did you have any other Versions of Office installed like 2003

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Customer reply replied 5 years ago
Hi
I reinstalled .Net and so Office has installed OK now BUT I am still getting the error - "The application has failed to start because its side by side configuration is incorrect. Please see the application event log for more detail :-(
Microsoft Office Technician: James K., Consultant replied 5 years ago

Thanks

 

Can I remote on and Have a look ?

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Customer reply replied 5 years ago
With no offence I am not entirely comfortable with someone I don't know accessing my computer.
Do you know what is causing the error and how to fix it
Microsoft Office Technician: James K., Consultant replied 5 years ago

It could be many things i am afraid , there are a quite a few issue that can cause this

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James K.
James K.
James K., Consultant
Category: Microsoft Office
Satisfied Customers: 6,598
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