Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hello, I think I can help you with this. Can you please go to http://www.wikisend.com and upload the PowerPoint? You will be given a download link to access the file. Please copy and paste that link here and I can look at your file.
Let me take a look at this and I'll get back to you
It is especially the slide with all the NEE words...they shoot to the left of the page
Ok, how are you testing the effects and how are you playing the presentation?
when I start the slideshow from the start it goes funny
when I test the page with the effects all looks well
I was unable to see any problems with it. You mean when you click F5 to run the slideshow, it doesn't look right anymore?
no not at all
did you run the slideshow from page 1?
I did......everything looks perfect on my end
on the 3rd slide, I see nee coming in from the bottom
there are about 6 Nees... are they appearing ok on the screen as on my screen they shoot to the left of the slide?
let me show you what i see: https://secure.join.me/223-224-753
tell me when you can see my screen
did that look correct? and is that not the way it plays for you?
its the way it should be, but not on my screen!
how can I show you what I see?
okay....unfortunately, I am unable to view your screen because of site policies, but in my opinion, it really sounds like an issue with your powerpoint installation
I would first try a computer reboot, and then I would run an office repair
ok.. i will let our IT guys know
I have tested it on 2 different computers and it runs perfectly fine for me
thank you rhess
Do you have another computer available to try it on? That way you can confirm what I am seeing
I will try, hold on
Let me know, I will be back in a moment
On the other PC it looks fine..
Yeah, I thought it would. That pretty much confirms that it's your computer or the office installation on your computer. But the Powerpoint file itself is just fine, no problems there
I do have to sign off right now, but if you have any follow up questions, post them here please and I will get back to you ASAP.
ok, thank you