Microsoft Office

Microsoft Office Questions? Ask a IT Expert for Support ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Microsoft Office

I need to know how to integrate Microsoft Small Business Accounting

Customer Question
2008 with Microsoft Outlook 2010...
I need to know how to integrate Microsoft Small Business Accounting 2008 with Microsoft Outlook 2010 Business Contact manager. I have walked through the steps but when prompted to select the database to integrate with, no database shows up in the drop down box.

I have also called Microsoft sales and support who assured me the the two products are compatible for the integration but they where unable to tell me how to do it.
Submitted: 5 years ago.Category: Microsoft Office
Show More
Show Less
Ask Your Own Microsoft Office Question
Answered in 31 minutes by:
10/5/2012
Microsoft Office Technician: darkshadowin, Network Administrator replied 5 years ago
darkshadowin
darkshadowin, Network Administrator
Category: Microsoft Office
Satisfied Customers: 448
Experience: I am network administrator with over 7 years practical hands on experience and knowledge.
Verified

darkshadowin :

I am not sure how technical you are but this has to do with the differences in the SQL database versions.

darkshadowin :

Here is a method to follow.

darkshadowin :

Go into the following.

darkshadowin :

SQL Server Configuration Manager -> SQL Server Network Configuration -> select Protocols for MSSMLBIZ (or your instance) -> right click Named Pipes -> disable; right click TCP/IP -> disable. Restart MSSMLBIZ (I used task manager, services) Now enable Named Pipes and TCP/IP. Restart MSSMLBIZ.

darkshadowin :

Also you made need to do the following as well.

darkshadowin :

If the service is running, see if its TCP protocol is enabled and correct TCP Port assigned. This is in the same configuration manager dialog, under SQL Server 2005 Network Configuration -> Protocols for InstanceName (By default MSSMLBIZ). If the instance’s TCP/IP protocol is ‘Disabled’, enable it. Right click on “TCP/IP”, select ‘Properties’ and go to tab ‘IP Addresses’, if the IPAll-> TCP Port is not set, set it to ‘5356’. Note that the SQL instance needs to be restarted after changing the setting.

darkshadowin :

Let me know what happens.

darkshadowin :

4 IMPORTANT THINGS (please read them)

1- Please select a rating on the rate my answer button, so I can receive credit for assisting you!

2- Let me know if the answer doesn't work INSTEAD of leaving negative feedback, so we can still continue troubleshooting the issue.

3- Positive Feedback is very important to us. Please leave me a positive feedback after you are happy with the answer.

4- Any bonus will be greatly appreciated.

5- Even after rating my answer, if you still need assistance we can continue the process.

You can always reach me directly at
http://www.justanswer.com/computer/expert-networkdoc/

Remember, if for any reason you’re unsatisfied, we can continue our conversation until you’ve received the information you’re looking for. If I haven’t answered your question, please let me know and I’ll be happy to answer any other follow-up questions you might have.

Customer :

I have followed your instructions and still am unable to see the database in the drop down when I try to integrate MC Accounting with MS outlook with Small Business contact manager. I was a bit confused about the protocols for MSSMLBIZ. There are 1-9 different IP setting, some were disabled and some were inactive. I enabled them all and made them all active. Also the IP all was already set to 5356. However under client protocals the TCP/IP Default port is set to 1433. I don't know if that makes a differance and I can't see how to change it.

Customer :

I would be happy to give you a positive rating so you can get credited for this answer, provided I can get an answer that solves my problem. Thanks.

darkshadowin :

Sorry about the delay in getting with you.

darkshadowin :

Give me just a second.

darkshadowin :

Okay the TCP/IP Default port should 5356 I believe.

darkshadowin :

Have you made any positive progress from where you were, or are you still getting teh same error?

darkshadowin :

Where the DB's are not showing up at all.

darkshadowin :

Are you still there?

Customer :

Under the protocols for MSSMLBIZ the IPALL is 5356, but under the native client configuration the TCP/IP port is 1433. As I said I don't know if that makes any difference and I do not know how to change it.

darkshadowin :

Okay that is fine.

darkshadowin :

Here is the next question. Did you restart the system or restart the services after making the changes?

Customer :

I have made the changes you suggested and restarted the SQL but when I go to MS accounting to integrate it with MS outlook with small business contact manager the db still does not show up for selection.

darkshadowin :

Hmmmm.

darkshadowin :

At this point I am not sure the problem.

darkshadowin :

I know I can give you a number to Microsoft but they will charge you per incident.

darkshadowin :

I am willing opt out and see if others can assist you.

darkshadowin :

But everything I have read and know about the two working together I have sent your direction.

Customer :

I am going to restart my computer and see if that helps

darkshadowin :

What I know is the issue is the differences in the SQL C++ runtimes.

Customer :

I have restarted my computer with no change.

darkshadowin :

Robert here is a number for Microsoft. There is a per incident fee not per hour (and its not cheap) but it is the engineers and they will spend as much time as you need to get it up and running.

darkshadowin :

1-800-642-7676 Their normal hours are from 5AM to 9PM pacific and they do have extended hours support.

Ask Your Own Microsoft Office Question
Microsoft Office Technician: Lindie-mod,
 replied 5 years ago
Lindie-mod
Category: Microsoft Office
Satisfied Customers: 5
Verified
Hi, I’m a moderator for this topic. It seems the professional has left this conversation. This happens occasionally, and it's usually because the professional thinks that someone else might be a better match for your question. I've been working hard to find a new professional to assist you right away, but sometimes finding the right professional can take a little longer than expected.

I wonder whether you're OK with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you. Thank you!
Ask Your Own Microsoft Office Question
Customer reply replied 5 years ago

Sorry for not replying sooner. I have figured it out myself. Now I would like to know how to discontinue the monthly subscription to this service. Thank you.

Microsoft Office Technician: darkshadowin, Network Administrator replied 5 years ago
You can contact customer service at 1-888-587-8220
Ask Your Own Microsoft Office Question
Ask darkshadowin Your Own Question
darkshadowin
darkshadowin
darkshadowin, Network Administrator
Category: Microsoft Office
Satisfied Customers: 448
448 Satisfied Customers
Experience: I am network administrator with over 7 years practical hands on experience and knowledge.

darkshadowin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

684 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

579 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

IT Miro

IT Miro

Computer Scientist

156 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Chris L.

Chris L.

Support Specialist

143 satisfied customers

Certified Expert with over 10 years experience.

< Previous | Next >

Related Microsoft Office Questions
I have tried 10 times today to install the Office 365 I
I have tried 10 times today to install the Office 365 I bought for my Mac and even though I forgot and asked to replace my password ***** and over, when I get Office 365 downloaded and I have to put i… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
684 satisfied customers
Have a question with spelling/grammar. HP Laptop
Have a question with spelling/grammar. JA: What kind of computer do you have? Customer: HP Laptop JA: Have you installed any updates recently? Customer: Yes JA: Anything else you want the Microsoft Of… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
684 satisfied customers
I have a spreadsheet with 10 columns with 30 rows. The
I have a spreadsheet with 10 columns with 30 rows. The columns add correctly however when I add the totals across the rows one number in one of the columns is not included in the sum. I have used EXCE… read more
Jason Jones
Jason Jones
AAS Information Technology
6,316 satisfied customers
Since earlier this afternoon, I cannot open ANY of my Word
Since earlier this afternoon, I cannot open ANY of my Word .docx files, including files I've opened before. I keep getting a message about possible invalid files names (they're not invalid) as well as… read more
Jason Jones
Jason Jones
AAS Information Technology
6,316 satisfied customers
I have Microsft's work processing program "Works". I need
I have Microsft's work processing program "Works". I need help to number pages of my document that consists of 76 pages. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,126 satisfied customers
I've got an issue with microsoft office on the mac, mac air
i've got an issue with microsoft office on the mac … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I'm looking for an excel formula to help me out with some
I'm looking for an excel formula to help me out with some marketing. I do direct marketing to homeowners and I download a spreadsheet from the County tax website to do the mailings. But the County sit… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I need to download Microsoft Office. Had computer problems
I need to download Microsoft Office. Had computer problems and all my Programs had to be removed. Purchased Office online about March or April … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
I want to create 3" X %" index cards on WORD 2008. MAC OS
I want to create 3" X %" index cards on WORD 2008 JA: What's the brand/model/Operating System (OS) of your computer? Customer: MAC OS 10.13 JA: When did you purchase your Apple? What troubleshooting h… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have Microsoft office/exel/powerpoint on a different
hi, i have Microsoft office/exel/powerpoint on a different computer but i don't have my product key to add it to my new computer and everytime i try to use the applications, it states my subscription … read more
The-PC-Guy
The-PC-Guy
Computer Manager
Bachelor's Degree
579 satisfied customers
My Exel 2016 and powerpoint 2016 aren't working and I need
My Exel 2016 and powerpoint 2016 aren't working and I need to get them fixed right away please.… read more
Mr.Med
Mr.Med
899 satisfied customers
How can I get rid of a chr$(20) in a word .doc. When ever I
When ever I open a Office. word document it has a caracter string 20 and places a character string 20 after each line I type. How can Iset up word so it doesn't do that? … read more
Bryan
Bryan
IT Consultant
8,745 satisfied customers
When trying to email a word document I get a message (and
When trying to email a word document I get a message (and this just happened) "There is no email program associate to perform the requested actions. Please install an email program or, if one is alrea… read more
John
John
System/Network administrator
High School or GED
2,052 satisfied customers
I accidently uninstalled mircosoft office 360 Help! Lenovo
I accidently uninstalled mircosoft office 360 Help! … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
426 satisfied customers
I purchased a new HP computer on Oct. 26, 2017. I am not
I purchased a new HP computer on Oct. 26, 2017. I am not happy with it and plan to return it to Walmart in the morning. I have already subscribed to the Microsoft Office. Is it transferable or do I ne… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
I'm using excel as an attendance roster. Columns are classes
I'm using excel as an attendance roster. Columns are classes and rows are students. I can get the names of students in each class, but how can I get the classes each student is taking? … read more
Jason Jones
Jason Jones
AAS Information Technology
6,316 satisfied customers
Justine, Here. I have installed Office 365 Personal but
Hello Justine, Edward Here. I have installed Office 365 Personal but cannot get any of the Items. Need help. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
I need help with a VBA coding problem for a user form. Do
I need help with a VBA coding problem for a user form. Do you answer these questions? … read more
The-PC-Guy
The-PC-Guy
Computer Manager
Bachelor's Degree
579 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x