How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask NewITZone Your Own Question
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
Type Your Microsoft Office Question Here...
NewITZone is online now
A new question is answered every 9 seconds

I need to open a pptx file. Somehow a cpgz issue occured when

Customer Question

I need to open a pptx file. Somehow a cpgz issue occured when the powerpoint file was created. File cannot be opened. I have tried solutions suggested on web. No Good.
Submitted: 4 years ago.
Category: Microsoft Office
Expert:  James K. replied 4 years ago.

My name is James

Welcome to Just Answer

Can I remote onto your Machine and have a look at your problem

Remote means i can see your issue and fix this for you

Its fully Secure and Built into the Just Answer System and you can see what i am doing at all times

If you wish i can send you the details to connect

Cheers James
Customer: replied 4 years ago.


Expert:  James K. replied 4 years ago.


Click the link above then Agree and then Run/OK/Yes When asked


Customer: replied 4 years ago.

I have had no e mail regarding this issue

Expert:  Techie_Ben replied 4 years ago.
Can you please upload the file to and send me the link? I can try to open it on my machine here to see what could be wrong with the file. I look forward to your reply. Thank you,