How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask James K. Your Own Question
James K.
James K., Consultant
Category: Microsoft Office
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
Type Your Microsoft Office Question Here...
James K. is online now
A new question is answered every 9 seconds

When I send an email, new, reply or forward the font gets very

Customer Question

When I send an email, new, reply or forward the font gets very small. I have to change it to font size 24 to get it near normal. I have went in and changed the font defaults per Microsoft instructions but the sample font size it shows m is not the size I get.
Submitted: 4 years ago.
Category: Microsoft Office
Expert:  James K. replied 4 years ago.



My name is James


Welcome to Just Answer


Is this using Outlook have you adjusted the Zoom ?

Customer: replied 4 years ago.

No. How do you do that?

Expert:  James K. replied 4 years ago.

In bottom right had corner of Outlook


You will see a zoom Bar If using Outlook


(See screenshot )



Move the zoom Slider and see if that Helps




If you still have an issue i will remote on and have a look for you


Please let me know


And rate my Answer with the Smiley Faces


Cheers James






Customer: replied 4 years ago.

Actually once you told me it was a zoom issue I was able to fix it using the laptops mouse pad. Thanks,

Expert:  James K. replied 4 years ago.

Please Rate my Answer with teh smiley Faces

Related Microsoft Office Questions