It seems you entered incorrect server settings so Outlook cannot connect to Juno mail server.
Let's try to re-configure Juno e-mail account in Outlook. I will include images so you can easily follow and verify that you have entered all the settings correctly.
1. Start Outlook and go to Tools > Account Settings...
2. Select second account [[email protected]]
and click the Remove
button and confirm the removal
3. Now select first account [[email protected] (send from this account by default)]
and click the Change...
4. Change Account
window will open and verify that you have entered all the settings exactly as shown on this image:
(you can type any name into Your Name
box; type Juno mail password XXXXX Password
box you use to log in to web-based Juno mail)
5. After that, click the More Settings...
button and verify that you have the same settings in all 4 tabs as shown on this 4 images:
6. After correcting or confirming that you have the same settings as shown on these images, click OK
and you be back to Change Account
window. There click the Test Account Settings...
button and Outlook will re-test the connection with Juno mail server and if everything was set up correctly, it should give you this message as shown on the image:
7. That confirms everything has been set up correctly. Now you can click the Next
button and then the Finish
8. When Outlook was checking the connection with Juno mail server, it sent test e-mail message to your Juno e-mail address so you should be having a new e-mail named Microsoft Outlook Test Message
sent by Microsoft Outlook
. Check that on Juno web-based mail
9. OK, let's send an e-mail using Outlook. Click the New > Mail Message
button or just press Ctrl+N
simultaneously and a new window will show up.
box type recipient's e-mail address. Since we are testing sending an e-mail from Outlook, just type your e-mail address (either <strongCustomerjuno.com or a different e-mail address if you have it). Leave Cc...
box empty. Type OUTLOOK TEST
or something else in Subject:
box and finally, type something in body of the e-mail (real message), for example:
"I am just testing sending an e-mail using Outlook and I hope it will get delivered!"
Finally, click the Send
button and after that, press F9
10. Wait several seconds and check your Inbox
(on web-based Juno mail) to see if e-mail successfully got delivered