Microsoft Office

Microsoft Office Questions? Ask a IT Expert for Support ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Microsoft Office
This answer was rated:

Excel 2010: getting Error Msg "400" on my clients template.

Excel 2010: getting Error Msg...
Excel 2010: getting Error Msg "400" on my client's template. Was using it for a while with no problem, now this.
Show More
Show Less
Ask Your Own Microsoft Office Question
Answered in 1 minute by:
8/1/2012
Ryan-CTech
Ryan-CTech, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 541
Experience: Expert VBA Programmer.
Verified

yegarboy :

Hi and Welcome to JA!

yegarboy :

In order to solve this I will need to see the workbook.

yegarboy :

You can upload it to me here. www.wikisend.com. After upload give me the File ID or download link :)

yegarboy :

Just reply to this chat when you are ready to begin and I will join you soon after.

Customer:

It's asking me to "sign in". I uploaded, but it's asking me for a FILE ID that I don't see.The template has the data showing when the problem began. Go to the very bottom of the sheet to the "SUBMIT" button and click, and the Error 400 msg appears.

Customer:

I can't sign in. no password

Customer:

Where do I find the File ID?

yegarboy :

Theres no need to sign up its Free :) Click the Browse button and locate your file. Then click Upload. It will direct you to the Download page. At the top left of the Download page it says File ID. its a 6 digit number. Copy and paste it here :)

yegarboy :

Full Size Image

Customer:

Lost the page. Have to try again. There was no file ID that I saw.

Customer:

loading now

yegarboy :

:)

Customer:

358060

yegarboy :

Ok great :)

yegarboy :

Just a few minutes while I look at the file

yegarboy :

Where can I find the Error?

Customer:

You may have to "enable macros" at the top

Customer:

Instruction above.

Customer:

Go to very bottom of template to "SUBMIT" button, click, and error msg appears

yegarboy :

Ok thanks

Customer:

I had input 5 entries already with no problem of this kind.

yegarboy :

Whats the password XXXXX unprotect the sheet?

Customer:

Amex has that I guess, not me.

yegarboy :

ok

Customer:

I get the template from them. Or is something else happening? Is the sheet picking up a password XXXXX my computer?

yegarboy :

I found it :)

Customer:

Great ! Can you pass that along to me??

yegarboy :

vivardhan

Customer:

thankts

Customer:

Did the error msg appear for you?

yegarboy :

I found the error is due to the named ranges

yegarboy :

I am narrowing it down now :)

Customer:

I guess that's a lot to narrow

yegarboy :

Ok i got it

yegarboy :

These two Named Ranges are no longer valid.

Customer:

No, it got me :)

yegarboy :

'ElseIf Range("PONo") = "" Then
'MsgBox ("The PO No or DA No is required. Please input information")
'Range("PONo").Select
'Exit Sub
'ElseIf Range("Invoiceno") = "" Then
'MsgBox ("The Invoice No is required. Please input information")
'Range("Invoiceno").Select
'Exit Sub

yegarboy :

They dont exist

yegarboy :

Rename them to the proper names and your set :)

Customer:

uhm... what do I do with that info?

yegarboy :

Ohh lol. Its just error checking.. I can simply remove them and it will work fine :)

Customer:

I'm new at this. thanks.

yegarboy :

Thats ok,

Customer:

Where do I "go" to "rename" these cells?

yegarboy :

Im uploading the finished workbook now :)

yegarboy :

To access the code. Press Alt + F11

yegarboy :

Then select the Input Page

yegarboy :

On the actual Input page name the Ranges then rename the Ranges in the VBA editor

yegarboy :

After looking at the workbook Im not sure those 2 ranges would be missed,

Customer:

do I copy/paste the link?

yegarboy :

You can click it.

yegarboy :

Try it out and make sure it works right. :)

Customer:

Ok, was able to submit. Looks good for now. Thanks, XXXXX XXXXX

yegarboy :

Your very welcome

yegarboy :

And thanks :)

yegarboy :

Dont forget to Rate my answer and feel free to request me for your next question :)

yegarboy :

Im "Yegarboy"

Customer:

k

Ryan-CTech
Ryan-CTech, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 541
Experience: Expert VBA Programmer.
Verified
Ryan-CTech and 87 other Microsoft Office Specialists are ready to help you
Ask your own question now
Ask Ryan-CTech Your Own Question
Ryan-CTech
Ryan-CTech
Ryan-CTech, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 541
541 Satisfied Customers
Experience: Expert VBA Programmer.

Ryan-CTech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

701 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

588 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

IT Miro

IT Miro

Computer Scientist

157 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Chris L.

Chris L.

Support Specialist

147 satisfied customers

Certified Expert with over 10 years experience.

< Previous | Next >

Related Microsoft Office Questions
I wish to add a gmail account to my outlook (Office 365) I
I wish to add a gmail account to my outlook (Office 365) … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
566 satisfied customers
I have not been able to get to my documents. What so I need
Hi, I have not been able to get to my documents. What so I need to do to read them? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
Am trying to get the picture in my Excel footer to go to the
Hey I am trying to get the picture in my Excel footer to go to the back so my text appears over it. But I can't seem to move it backward? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
701 satisfied customers
I have a subscription for Microsoft Office 365. One of my
I have a subscription for Microsoft Office 365. One of my shared individuals has had some computer issues and has lost the use of this program Can you help me get his unit up and running on Office 365… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I can't get into my open office. What do you mean by
I can't get into my open office JA: What application are you using? Customer: What do you mean by application? JA: Which software or app can I help with? Customer: open office JA: Anything else you wa… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Recently, my Word documents started converting to .pdf
Hi. Recently, my Word documents started converting to .pdf automatically upon saving them. How do I stop that and retain them in a Word format upon saving? Thanks for your help. … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
433 satisfied customers
My outlook is now blocked with an upgrade screen. Never.
cannot get past the upgrade notice to go back to normal… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
433 satisfied customers
I'm trying to update my payment info for Netflix! It goes
I'm trying to update my payment info for Netflix! It goes through iTunes and I'm unable to update… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My computer shut down and a message popped up telling me to
My computer shut down and a message popped up telling me to go to "accountlive.com to resolve the problem. … read more
Kris R
Kris R
IT Manager
Computing
2,606 satisfied customers
I am using Dragon naturally speak with word 2016. It has
I am using Dragon naturally speak with word 2016. It has worked before, but not it has stopped. I can go to options>Add-Ins>Go and select Dragon with a check. If I close Word, and then open agai… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Do not close, not a duplicate ticket) I have the bought the
Do not close, not a duplicate ticket) I have the bought the product and have a product key for office 2016 in English, but have problems installing the package. SONY VAIO - Windows 10… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Can't log in to Skype.? Responded to all prompts. U can't
can't log in to Skype JA: When did you last update Skype? Customer: ? JA: What have you tried so far with your Skype? Customer: responded to all prompts JA: Anything else you want the Software Expert … read more
John
John
System/Network administrator
High School or GED
2,059 satisfied customers
IT WONT RENEW MY OFFIC ACCOUNT. TOSHIBA WINDOWS 10. TODAY IT
TODAY IT SAID MY OFFICE 365 ACCOUNT HAD NOT BEEN RENEWES … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
433 satisfied customers
I am using Microsoft Word for Mac, version 15.40. I am using
I am using Microsoft Word for Mac, version 15.40. I am using a MacBook Pro, version 10.13. My question concerns a problem I have when I am typing a document. About every 10 minutes I receive a notice … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
496 satisfied customers
I brought over one gmail email account to Outlook. Can't
Hello Pearl... I brought over one gmail email account to Outlook. Can't transfer over my 2nd gmail email account. Please help! I've been trying for 2 days. Followed all the tutorials. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I need this formula in excel. IF A VALUE IS THEN 0-3 months
I need this formula in excel.IF A VALUE IS THEN 0-3 months then 0 3-12 months then 8 12 to 60 months then 9.333 60 to 119 months then 13.333 120 plus 16.666 then… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
701 satisfied customers
I have a subscription for Office 365 Personal. I had to wipe
I have a subscription for Office 365 Personal. I had to wipe my computer and it was not reloaded. How do I download again without paying again … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
701 satisfied customers
Cannot open excel 2016 on my new computer in excel, but only
cannot open excel 2016 on my new computer in excel, but only opens in XLS … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x