Microsoft Office

Microsoft Office Questions? Ask a IT Expert for Support ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Microsoft Office
This answer was rated:

I am unable to open any hyperlink in any email in Outlook.

I am unable to open...
I am unable to open any hyperlink in any email in Outlook. I am running Outlook 2007 with Windows 7. This problem just occured a few days ago, previously there was no problem.
Show More
Show Less
Ask Your Own Microsoft Office Question
Answered in 5 minutes by:
8/1/2012
Cris
Cris, Computer Systems Analyst
Category: Microsoft Office
Satisfied Customers: 6,582
Experience: Over 10yrs experience in Microsoft Office ranging from 2000-2010. Also similar products like OpenOffice.
Verified
Hi,

Thanks for contacting JustAnswer.com I am Cris and will assist you with your question.

Please press CTRL+D to save this page to your favorites so you can easily get back.

Let's try to perform a system restore, this will not affect any data on your PC. It's a simple way to undo system changes.

Click on the windows logo start button, in the search box type in system restore and hit enter.

The wizard will appear, click on Next you may have to click on show more restores. Select a date previously to when the issue started happening. The PC will restore then restart.

Let me know the outcome. Please reply back to me with any further questions BEFORE selecting any negative rating. I will answer your follow up questions.
Ask Your Own Microsoft Office Question
Customer reply replied 5 years ago
There are no restore point, sys was off, now on.
OK, let's then try to reset Internet Explorer.

Click on Tools at the top if you don't see tools press ATL+A on the keyboard.

Click on Internet Options, when the window appears, click on the "Advanced" tab.

Click on "Reset", do not put check in Delete personal Data". Click on Reset.

The reset will happen then you will need to close out the browser and re-open.

Let me know the outcome.
Ask Your Own Microsoft Office Question
Customer reply replied 5 years ago

NO help!


 


Error message: this operation has been cancelled due to restrictions on this computer


 


This happens when ever i click on a hyperlink

Customer reply replied 5 years ago
This only occurs in Outlook Mail
Customer reply replied 5 years ago
,So now what
Please try the following:

  • Click the Start, then Default Programs.
Default Programs, select Set your default programs In the Programs list, highlight Internet Explorer and click Set this program as default Click OK

Let me know the outcome.
Ask Your Own Microsoft Office Question
Customer reply replied 5 years ago
No HELP.. its difficult to see your response as I cannot open the link within your email response, agian this is only unique to OUTLOOK
I had asked that you reply back to me before leaving any negative rating. I have been helping you with your issue and if my last solution did not work just reply back to me.

Also if you are unable to see my response or click on the link log into your justanswer account through the site and view my responses.

Please try the following registry fix provided by Microsoft for this particular problem. I have provided the link. Copy and paste it in your browser. Let me know how you make out.

REPLY BACK TO ME FIRST BEFORE SELECTING ANY NEGATIVE RATING.


http://support.microsoft.com/kb/310049

Cris
Cris, Computer Systems Analyst
Category: Microsoft Office
Satisfied Customers: 6,582
Experience: Over 10yrs experience in Microsoft Office ranging from 2000-2010. Also similar products like OpenOffice.
Verified
Cris and 87 other Microsoft Office Specialists are ready to help you
Ask your own question now
Ask Cris Your Own Question
Cris
Cris
Cris, Computer Systems Analyst
Category: Microsoft Office
Satisfied Customers: 6,582
6,582 Satisfied Customers
Experience: Over 10yrs experience in Microsoft Office ranging from 2000-2010. Also similar products like OpenOffice.

Cris is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

701 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

588 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

IT Miro

IT Miro

Computer Scientist

157 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Chris L.

Chris L.

Support Specialist

147 satisfied customers

Certified Expert with over 10 years experience.

< Previous | Next >

Related Microsoft Office Questions
Publisher just shut down and I lost all of my work! Any way
Publisher just shut down and I lost all of my work! Any way to reclaim? … read more
caraleneK
caraleneK
Service Manager
1,676 satisfied customers
I would like to access ‘my documents' folder. I would like
I would like to access ‘my documents' folder JA: What application are you using? Customer: I would like to access my ‘my documents' folder JA: Have you installed any updates recently? Customer: How do… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I am told that my contact for Microsoft Office has expired.
I am told that my contact for Microsoft Office has expired. I enjoy Office as it is, an element included in my iMac purchase as "Office for Mac". I believe that this lies in a lasting agreement that a… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Thank you for asking. I am using MacOS 10.13 with MS Word
Thank you for asking. I am using MacOS 10.13 with MS Word for Mac 15.41 and keep getting this message: "You cannot save while the file is in use by another process. Try saving the file with a new name… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My userid has been locked up and I need to install a
my userid has been locked up and I need to install a Microsoft Office … read more
Kris R
Kris R
IT Manager
Computing
2,648 satisfied customers
There was an update today and since I did it I can't open
There was an update today and since I did it I can't open Word. There was one for PowerPoint and Excel and they are all fine … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I am finishing work on a large textbook and I find I cannot
I am finishing work on a large textbook and I find I cannot open my word documents.It says I do not have access to them. This is really frightening!! I need help. … read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
I can't recover a really important document that I was
I can't recover a really important document that I was working on … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I'm having trouble with creating an automatic table of
I'm having trouble with creating an automatic table of contents in Word. I think it has something to do with formatting in the document. … read more
Kris R
Kris R
IT Manager
Computing
2,648 satisfied customers
H, Pearl. I can't log in to my office 365 account. Office
H, Pearl. I can't log in to my office 365 account. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
When I type an e mail to a particular person, how do I
When I type an e mail to a particular person, how do I include multiple names recipients . … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
701 satisfied customers
I have a document on one drive that wont open because the
I have a document on one drive that wont open because the file is corrupted. How can I open the document. It represents a weeks work. Would it help to use a different computer? … read more
Kris R
Kris R
IT Manager
Computing
2,648 satisfied customers
I have two cars a Hummer & Maserati I was able to access the
I have two cars a Hummer & Maserati I was able to access the Hummer, now I would like to use it on the Marz how do I do it? … read more
Kris R
Kris R
IT Manager
Computing
2,648 satisfied customers
I wrote a book and its now being published. There are many
I wrote a book and its now being published. There are many hard marks in the text which my publisher wants fixed. These occurred when i used space and enter when i shouldnt have. Iv corrected my inden… read more
George Sibiya
George Sibiya
PhD
217 satisfied customers
I have been trying to activiate or reactivate Windows 10 for
I have been trying to activiate or reactivate Windows 10 for this year. I messed up in the beginning by putting in the wrong account name. Have not been able to recover from this. I have gotten a new … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
How do I move folders from MS Office 2013 on one PC to MS
How do I move folders from MS Office 2013 on one PC to MS 365 Personal on another PC … read more
PC_Wizzard
PC_Wizzard
IT Technician
38 satisfied customers
I downloaded Microsoft Office 365 on a different laptop. I
I downloaded Microsoft Office 365 on a different laptop. I was not able to activate it. I need to move it to a different laptop. Do I need to activate it on the other laptop 1st? … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
507 satisfied customers
I was forced to reinstall office 2007 and now opening Excel,
I was forced to reinstall office 2007 and now opening Excel, Word, and PowerPoint I get the following: srdole32.tib with no comment as to what it is. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x