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Steve Herrod
Steve Herrod, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 3326
Experience:  Trained in Microsoft Office from 2000 through to latest version 2010.
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since downloading 7 i have had my microsoft office wiped off

Resolved Question:

since downloading 7 i have had my microsoft office wiped off my computer. my documents are all over the place when i save i dont know where they are saved to the same with my e/mails
Submitted: 5 years ago.
Category: Microsoft Office
Expert:  Steve Herrod replied 5 years ago.

Steve Herrod :

Hi Norma, still issues with documents etc? Let me know when convenient and we'll go through it all.

Steve Herrod :

Cheers

Steve Herrod :

Steve

Customer:

hi steve, its like parts are missing, unless its me that does'nt know how to do it....when i want to delete some e/mail i cant find select all, delete. when i save an e/mail they seem to just go any were i'

Customer:

i've found some saved in vista instead of 7 ????

Steve Herrod :

thanks Norma

Steve Herrod :

just reviewing everything and will come back to you shortly

Customer:

ok

Steve Herrod :

I can't seem to find any indication of what would be going wrong - the main issue at the moment is that documents/emails seem to be in random/wrong places though?

Steve Herrod :

guessing this may be down to the upgrade

Steve Herrod :

going to work on some screenshots etc to hopefully explain the issue a bit later

Steve Herrod :

Hi Norma - been trying to work out what could have been happening, am wondering if somehow the Libraries feature in Windows 7 wasn't set up properly when the upgrade was done

Steve Herrod :

Do you have the same folder list on left hand side as this video shows?

Steve Herrod and 2 other Microsoft Office Specialists are ready to help you
Customer: replied 5 years ago.
sorry have'nt recieved vidio link not working
Expert:  Steve Herrod replied 5 years ago.
Hi Norma, no problem. Will get you an alternative link so that we can get this resolved.

Cheers

Steve