Microsoft Office Questions? Ask a IT Expert for Support ASAP
please upload the file here
let me check on my machine if file is corrupt or its an installation problem
Sorry it took me so long to get back to you. Thank you for your help. I have got to get some sleep so I'll check back in the morning.
send me a message and i would be glad to help you
Good night :)
Good morning....I am ready to try this again after some rest.
Will be back as soon as I get some coffee.
Have you found out if the file I sent you was infected?
no i didnt get any link
please upload it there again
and send me a link
I'm so sorry....I'll try again.
Ok ..its uploaded...how do I send it to you?
Or do you already have access to it?
once uploaded it will show you a link
called "Direct Link"
copy paste that link here
http://www.smallfiles.org/download/438/DAILY_REPORT_May_2_2012_WEDNESDAY.xls.html Sorry....first time I've ever done that.
the file is opening fine on my side
goto control panel
click add remove programs
click microsoft office
and select change or repair
repair the installation of office
it will fix all possible problems with office
Just tried this. Actually, this is the 3rd time I've tried the repair. It says it cannot open and to try again or repair through the control panel.
then last thing
download this application called Revo Uninstaller
use advanced mode to uninstall office
remove its entries from the registry as well
then restart computer
and install office again
try it and update please
Thank you for info. Before I try this, how do I re-install ms office....I have no discs to to this...it was a download....I dont want to uninstall and then pay to install again. Also, could this problem be related to a connectivity issue with a DHCP server? I ran a diagnostic test earlier. Results : Modems=Agere Win Modem. Network Adapters= Realtek RTL8139/810x Family Fast Ethernet NIC (PASSED), Motorola SURFboard SB5100 USB Cable Modem (FAILED)! 8 lines below this, it says DHCP server = 184.108.40.206 (FAILED).
then dont uninstall it if you dont have discs
and network connectivity has nothing to do with office
it must work with or without network
Why does it say lost connectivity when I try to open the ms products?
well i am not sure
i will opt-out
may be some other experts will help you
I know I have a click to run if that has anything to do with it.
but i see the solution is installing office all over again
Well..tyvm for your help..i know I ve been a real pain.
i can understand
its very painful when basic applications are not working
Your are toooooooooooooooooo kind!
All the best
If I know the ms office product key, can I uninstall and then reinstall without paying for office again?
Since its a download?
you will need the same package
the key wont work on any package
oh....you are still here!
I'm still trying to decide on what to do
you need office cd to do that
the key you have wont work on any disk
ask the IT guys in your office to do it for you
if they have a bulk license
ok ..will try
keep me updated please :)
I have uninstalled ms office and click to run. I decided to switch to MSI based office from the click and run since I had read that some problems were occuring with the click to run. When I try to download, I get "The files required to set up MS Office Home & Student 2010 cannot be loaded. Check internet connection and then try again.
I have figured out the download to change over to MSI based office. It is now installed. Excel opens quickly but it will not let me enter anything on it.
I went to "Microsoft Office alternative fulfilment page", clicked my account, clicked download and then "Advanced options". I chose the 32 bit download to switch over to MSI based office. On the printed instructions that I have , it says "to install the MSI-based MS OFFICE edition, run SingleImage.exe.". I never did see a prompt to enter this exe. I did enter my product key that I found from the original download. I still cant enter anything into excel.
Now I get in order to use, I must activate. I hit activate (by Internet not phone) and I get "A communication error has ocurred. Please verify that you have connectivity to the internet and try again. (Ox80072EFD).
I was sure hoping that by switching to the MSI that I could get around the "no connectivity" thing! I'm giving up for tonite. Maybe you have some more ideas?
not able to enter data and error code 0x80072EFD are linked
it means you are not able to activate your product
Once activated it will work fine
most probably the cells will be greyed out in excel to enter anything
to fix that install this patchhttp://support.microsoft.com/kb/836941
I am trying this...but it says it cant continue because of the above listed error code.
did you download the tool
and tried to install
what the error code appearing now
It says error in trying to contact server error 0x80072EFD