Your suggestion didn’t work. I’m an IT consultant myself so I’ve looked into all the standard things I can think to do.
The problem is not confined to one PC. It’s doing it on all of the users that I installed Microsoft Office Home and Business 2010. I’m running XP Pro, SP3 on some PCs and Windows 7
When I’m in a given folder, say the Inbox, and search on something like “server”, I get tons of hits. Many, however, have the word “server” in it. Even after opening each hit, there is no evidence of the word server “server”.
Here’s what I’ve done so far. In Outlook, File, Search I changed the setting to remain in current folder, I removed all search locations except Outlook then I reindexed. In the account setup for all the users I set Cached Exchange Mode on. I used to keep it off.
What else do you need to know?
I don’t care about the fee or how much it costs. I’ve spent hours on this already. I just want to get the situation resolved.
If you need to talk to me I'm available any time incluuding the weekend.
Thank you. John xxxx, XXX-XXX-XXXX-c