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I cannot get 247 to come on. I get a message.!

Customer Question
I cannot get 247 to come on. I get a message.!
Submitted: 5 years ago.Category: Microsoft Office
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Answered in 1 minute by:
5/1/2012
Microsoft Office Technician: Jason Jones, Computer Technician replied 5 years ago
Jason Jones
Jason Jones, Computer Technician
Category: Microsoft Office
Satisfied Customers: 16,896
Experience: Over 10 years work experience.
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Hello and welcome to JustAnswer. I look forward to assisting you today with your question and providing the best answer possible.

Greetings,

Welcome to Just Answer.

My name is Jason and I will be the expert working with you today to help resolve your problem.



With which website are you having this problem?

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Customer reply replied 5 years ago
247 university of texas
Microsoft Office Technician: Jason Jones, Computer Technician replied 5 years ago

Please, give me the link of the problem page.
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Customer reply replied 5 years ago
I do not know.
Microsoft Office Technician: Jason Jones, Computer Technician replied 5 years ago

May I misunderstood what your problem is.

Please, tell me what your specific problem is.
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Customer reply replied 5 years ago
I cannot bring up the 247 site. Instead,I get a message.
Microsoft Office Technician: Jason Jones, Computer Technician replied 5 years ago


Thank you for the update.

May I please, remote into your computer so that I can better help you resolve this problem?

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Customer reply replied 5 years ago
Yes
Microsoft Office Technician: Jason Jones, Computer Technician replied 5 years ago


Thank you.

Please, click the following link and allow the remote app to run: http://67.192.95.188:8040/?Session=367063c1-2ad2-42c1-a9cc-d04157d95b35&SUPPORT=NET


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Microsoft Office Technician: Jason Jones, Computer Technician replied 5 years ago


Are you having any problems with running that remote application after it is downloaded?

Which Internet browser are you currently using (Internet Explorer, Firefox, Safari, or something of the like)?

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Customer reply replied 5 years ago
I have fixed the problem. No need todo anything else.
Microsoft Office Technician: Jason Jones, Computer Technician replied 5 years ago
Thank you for the update.
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Customer reply replied 5 years ago
Thank you.
Microsoft Office Technician: Jason Jones, Computer Technician replied 5 years ago
Thank you.
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