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If you have not tried, please try this first: click Start->All programs->Accessories->System Tools->System Restore and restore the computer to any date before this issue has occurred.
If it does not work, please download and install the Revo Uninstaller program at
, then open it, and select the Microsoft office program, then click on Uninstall
, then select the Advanced option , then select all whenever prompted, and delete and confirm
, then restart the computer, and reinstall microsoft office.
(Note: if you cannot download and install the Revo Uninstaller program, you can go to Start, control panel, programs, programs and features to uninstall office, then restart the computer and reinstall office.)
Please let me know if there is still any issue. Thank you.
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