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tekbabe, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 436
Experience:  I am experienced in all versions of MS Office
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microsoft word 2000 is not responding - using windows xp

Customer Question

microsoft word 2000 is not responding - using windows xp
Submitted: 5 years ago.
Category: Microsoft Office
Expert:  Richard replied 5 years ago.

Professional Help :

Hi there and welcome

Professional Help :

Can you please do the following

Professional Help :

Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.

Professional Help :

perform a system restore from the last restore point

Professional Help :

once it completes, restart the computer and test

Professional Help :

if you still have the problem, please let me know

JACUSTOMER-7vod89pw- :

I tried 3 different restore points - all 3 messages were "Computer cannot be restored to: date"

Expert:  tekbabe replied 5 years ago.



have you tried a REPAIR on office?

to do this click on the HELP MENUT



Let it run and restart your computer....


by the way not getting a RESTORE point indicates you are having issue with your WINXP operating system.


This could also be part of the the issue. If you are able to find your XP operating system CD. Let me know.




I await information on the outcome with detail.