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Ive just bought a MS Publisher license product key from The

I've just bought a MS...
I've just bought a MS Publisher license product key from The Microsoft Store and I cannot find a way to download this to my computer. No links to the Microsoft Download Manager they keep referring to. Please can you help?
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Answered in 7 minutes by:
2/4/2012
Viet -MS Office Tech
Viet -MS Office Tech, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 38,984
Experience: Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
Verified
Hi,

Please go to the website
https://www.microsoftstore.com/store/msstore/en_US/DisplayDownloadHistoryPage
, and sign in the account you've used to buy ms publisher (reset the password XXXXX you do not remember the password)
, then you can download and install ms publisher software.

Please let me know if there is still any issue. Thank you.
Viet -MS Office Tech
Viet -MS Office Tech, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 38,984
Experience: Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
Verified
Viet -MS Office Tech and 87 other Microsoft Office Specialists are ready to help you
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Customer reply replied 5 years ago

I didn't have an account to make this purchase. I purchased this with a simple order and payment of £119.00

 

Please check your email order confirmation for the download link; if that does not work, just go to
https://www.microsoftstore.com/store/msstore/en_US/DisplayDownloadHistoryPage
, and select the Can't access your account option, and use the same email address and reset the password.
Please let me know if there is still any issue. Thank you.
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Customer reply replied 5 years ago
I'm not sure if you got my follow up to this - I've set the account, it knows its me and now it says I haven't downloaded any product. This is despite me having an order confirmation and product no. from them.
When you go to the website https://www.microsoftstore.com/store/msstore/en_US/DisplayDownloadHistoryPage (and log in your account if needed), do you see any product?

What are the instructions in the email order confirmation? Thanks.
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If you cannot find your MS publisher software download at the website:
https://www.microsoftstore.com/store/msstore/en_US/DisplayDownloadHistoryPage
, then you can contact:

  • Microsoft Store Sales and Customer Support:
    1-877-696-7786 (1-877-MY-MS-STORE)
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    Sat-Sun: 6am-2pm

  • Thank you.
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    Viet -MS Office Tech
    Viet -MS Office Tech
    Viet -MS Office Tech, Computer Support Specialist
    Category: Microsoft Office
    Satisfied Customers: 38,984
    38,984 Satisfied Customers
    Experience: Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.

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