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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft Office
Satisfied Customers: 649
Experience:  A+ Comptia Certified computer repair
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My old laptop is dying so Im switching over to a new one.

Customer Question

My old laptop is dying so I'm switching over to a new one. I purchased and installed on my old laptop the full version of Adobe Acrobat 5.0 sometime around 2003. In 2005, I purchased and installed an upgrade to AA 7.0. Now I want to move the whole show over to my new laptop and upgrade to the latest version - Adobe Acrobat X. However, the original Adobe Acrobat 5 isn't compatible with the Windows 7 operating system on my new computer. Is there any way to salvage my prior software investments, or do I have to start over at the current cost of almost $400?
Submitted: 5 years ago.
Category: Microsoft Office
Expert:  jstinehelfer replied 5 years ago.

jstinehelfer :

Hello, My name is XXXXX XXXXX I am an expert with JustAnswer.com. Thank you so much for using our services. I do believe I can help you with your problem today.

jstinehelfer :

Good afternoon

jstinehelfer :

I researched your question and I am sorry to give you bad news.

jstinehelfer :

It looks like neither AA5 or AA7 are compatible with Windows 7

jstinehelfer :

In order to be compatible you must purchase the latest version of Acrobat.

jstinehelfer :

To give you some example from Microsoft

Customer:

O.k. thank you. At least it saved me time by getting the answer quickly. Thank you.

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