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Val B
Val B, Analyst / Trainer
Category: Microsoft Office
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Experience:  Expert in solving Microsoft Office problems.
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I have these systems/applications:OS X Version 10.6.8Office

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I have these systems/applications:
OS X Version 10.6.8
Office 2008, Version 12.3.1
I use Entourage as my email system.

My question:
How do I alphabetize the address book by last name?

It seems like the procedure you tried should have worked. You should check your Entourage database to see if there is corruption.


First, backup your Identity database:

In the Finder, click Go, and then click Home. Open the Documents Folder.

Open the Microsoft User Data Folder

Open Office 2008 Identities folder

Right-click the Main Identity (or your Identity name) folder, and then select Duplicate.


You have created a backup of your Identity and are ready to continue.

To start the Database Utility in Entourage, hold down the OPTION key on the keyboard, and then start Entourage. The Database Utility window opens.


Select your Identity then


Select the Verify database integrity option and click Continue. If problems are found, you can choose to rebuild the database.



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