Microsoft Office Questions? Ask a IT Expert for Support ASAP
I clicked o the link you sent, but that just took me to my calendar in Hotmail. I tried a test entry on my Hotmail calendar and it did not show up in Outlook.
I am using the 32 bit version
Do I need to first delete the connector program that I now have?
Unfortunately, I need to sign off for today. I will try the steps you described in the morning and let you know what happens.
I am about to try the first step you recommended, but I have a question: is the new profile I am going to be adding the one I will use going forward and, if so, should I delete the exisiting profile?
I went through the steps up to restarting Outlook. When I did that, my computer did not go directly to Outlook but instead I got a screen that says "Microsoft Outlook 2010 Startup". Should I go through that process or is something wrong?
When I cancel Microsoft Outlook 2010 Startup, the screen goes blank and Outlook does not start. What about going back and trying to use my old profile now that Microsoft Office Connector has been reinstalled?
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I did all that but there are no e-mails or other items in Outlook---it is just blank.
One thing that concerns me is the fact that I have thousands of e-mails in my Hotmail account. If the new profile syncs correctly, are all those e-mails going to be downloaded, which would take hours?
I tried that and my old profile works, but, as before, there is no syncing with the Hotmail calendar and contacts list. Switching gears a bit, I wanted to see if I can deal with this problem a different way. The primary reason that I am concerned about the lack of syncing between Outlook and Hotmail as to the calendar and contacts list has to do with my cell phone. I used to use a blackberry device, which synced perfectly with Outlook. However, I recently replaced it with an iPhone, which I have not been able to sync with Outlook. Instead, it is synced to Hotmail. I noticed the other day when using iTunes that there is a setting that seems to allow the iPhone to sync to the calendar and contacts list in Outlook. Is that right and would it solve my problem, at least as it relates to my iPhone? Obviously manually syncing through iTunes is less desirable that having it all happen automatically, but it would help.
OK. As a reminder for anyone looking at this, the basic issue is that my Outlook program syncs with my Hotmail e-mail but not with my Hotmail calendar or contacts list.
Is anybody out there?