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James K.
James K., Consultant
Category: Microsoft Office
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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I have Outlook 2010 and when I try to open a word document

Customer Question

I have Outlook 2010 and when I try to open a word document or excel spreadsheet (office documents) I get a This file is corrupt and will not open. This does not happen with pdf files or Autocad files, etc. What do I need to do? It does not preview them either.
Submitted: 5 years ago.
Category: Microsoft Office
Expert:  James K. replied 5 years ago.

Hello

 

My name is James

 

Welcome to Just Answer

 

If you save the Attachment to your Machine Desktop etc

 

And then open it dose it open >

 

Cheers James

Customer: replied 5 years ago.
Yes...that is correct
Expert:  James K. replied 5 years ago.

Thanks ,

 

Can you tell em the Exact Error you get When trying to Open in Outlook

 

Cheers James

Customer: replied 5 years ago.
It opens Excel, Word, etc. and then I get "The file is corrupt and cannot be opened."
Expert:  James K. replied 5 years ago.

Thanks

 

Please do this

 

Set component security settings back to the defaults:

Click Start >Control Panel.

Click Administrative Tools.

Open Component Services and expand the tree under Console Root to Computers --> My Computer.

Right-click My Computer and select Properties.

Select the Default Properties tab and set the following values:

Default Authentication Level: Connect

Default Impersonation Level: Identify

 

Click Ok/Apply and your all done

 

Cheers James

James K. and 2 other Microsoft Office Specialists are ready to help you
Customer: replied 5 years ago.
It worked...thank you very much. Kip
Expert:  James K. replied 5 years ago.
No problem Cheers James

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