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My brake lights/tail lights do not work. I have checked

My brake lights/tail lights...

My brake lights/tail lights do not work

Mechanic's Assistant: Have you checked the bulbs? Have you checked the connection?

Yes I have checked everything. Neither do my turn signals work

Mechanic's Assistant: What is the model/year of your Ford?

2007 mercury grand marquis ls

Mechanic's Assistant: Are you fixing your Grand Marquis yourself? What have you tried so far?

I determined this issue yesterday. I have checked all the bulbs and fuses. I did some research online and found the LCM could be an issue so I replaced it and nothing changed

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

No ma'am that's my only issue

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Answered in 5 minutes by:
3/24/2018
david craig
david craig, ASE Certified Technician
Category: Mercury
Satisfied Customers: 5,171
Experience: owner/mechanic at 3D Automotive
Verified

Hi my name is ***** ***** I'll be more than happy to assist you. Please allow me a few minutes to review your information. Thank you

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Customer reply replied 1 month ago
My headlights work as well as front turn signals. Nothing in the back works, taillights are very dim when headlights are on also when I apply the brake the turn signal stops

ok, please check that ground. a phone call is not necessary.

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Customer reply replied 1 month ago
What specific ground am I looking for? Where is it located

I sent you a diagram of the location

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Customer reply replied 1 month ago
It's hard to follow is it in the trunk ? I'm searching currently

yes its in the trunk. ill try to get a better pic

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Customer reply replied 1 month ago
Okay

do you have any voltage at the tail light assembly connectors?

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Customer reply replied 1 month ago
I found that ground it was broken off ! It works now I appreciate your help

I'm very glad to hear that!!!!! you are welcome and Please note that customer satisfaction is my number one goal and rating this chat session 3 or more stars will be greatly appreciated and will allow any follow-up questions you may have. we can chat back and forth many times until your issue is taken care of.
Thank you for rating my assistance and for using Just Answer.

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Customer reply replied 1 month ago
I will be sure to rate all starts possible! Have a great weekend

thank you and you also

david craig
david craig, ASE Certified Technician
Category: Mercury
Satisfied Customers: 5,171
Experience: owner/mechanic at 3D Automotive
Verified
david craig and 87 other Mercury Specialists are ready to help you
Ask your own question now

thank you

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david craig
david craig
david craig, ASE Certified Technician
Category: Mercury
Satisfied Customers: 5,171
5,171 Satisfied Customers
Experience: owner/mechanic at 3D Automotive

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