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2OOO MERC MOUNTAINER..CANNOT GET THE HOOD OPENED...IT IS…

Customer Question
2OOO MERC MOUNTAINER..CANNOT GET...

2OOO MERC MOUNTAINER..CANNOT GET THE HOOD OPENED...IT IS STUCK

Mechanic's Assistant: What is the make/model/year of your car?

IT IS A 2000 MERCURY MONTAINEER

Mechanic's Assistant: Are you fixing your Mountaineer yourself? What have you tried so far?

I DID TRY PULLING ON THE CABLE BUT CANNOT GET ANY LEVERAGE WITH MY LIMIT OF TOOLS

Submitted: 5 months ago.Category: Mercury
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Answered in 3 minutes by:
3/20/2018
Mercury Mechanic: Mechanic01, ASE Certified Technician replied 5 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Mercury
Satisfied Customers: 3,784
Experience: Owner at Baltic investments
Verified

Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

Are you able to access the cable from the lever inside the vehicle and pull with a pair of pliers?

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