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Ask Chris (aka- Moose) Your Own Question
Chris (aka- Moose)
Chris (aka- Moose), Mercury Technician
Category: Mercury
Satisfied Customers: 48363
Experience:  16 years experience with Mercury
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The speedometer and fuel gauge are not working, It has

Customer Question

The speedometer and fuel gauge are not working
JA: Has the vehicle turned into a gas hog? And how does it start -- same as usual?
Customer: It has somewhat. It starts fine but does not run correctly
JA: What is the model/year of your Mercury?
Customer: 2001 cougar
JA: Are you fixing your Cougar yourself? What have you tried so far?
Customer: For the poor operation I have replaced the fuel filter, and checked the air filter,
JA: Anything else you want the mechanic to know before I connect you?
Customer: Nothing yet for the speedometer or fuel gauge
Submitted: 9 months ago.
Category: Mercury
Expert:  Chris (aka- Moose) replied 9 months ago.

Welcome, I'm Chris (aka Moose), my normal schedule online is around lunch and after dinner till early morning.

  • I am sorry no one has helped yet in return for the question fees you have already paid.
  • I believe I can help with this question.
  • Reply and let me know when your able to work on this concern.
  • If the vehicle is an auto trans and its shifting is not affected then your looking at a most likely cluster failure here.
Expert:  Chris (aka- Moose) replied 9 months ago.

Hello again Chris here,

  1. I have to assume you were not pleased with my help, because you have not replied or rated the post.
  2. What would you like to do regarding your question now?
  3. Do you still need help? Please reply I want you to get equal to or more than what you paid for.
  4. This post is coming up on the 7 day mark where it times out. That can prevent me from being able to post answers to your replies.

Thanks Chris

Customer: replied 9 months ago.
Hi Moose,
The vehicle is a manual actually. I checked the gauge fuses and they were all good. Any ideas?
Expert:  Chris (aka- Moose) replied 9 months ago.

Thanks, ***** ***** have a scan tool and or volt ohm meter so we can diagnose this?

Customer: replied 9 months ago.
I have a OHM meter but not a scan tool. I am not at the vehicle right now either.
Expert:  Chris (aka- Moose) replied 9 months ago.

Do you understand how to perform these tests below?

https://dl.dropboxusercontent.com/u/90220402/testB1.pdf

https://dl.dropboxusercontent.com/u/90220402/testc1.pdf

Please read this:

  1. Understand it's not one answer and done. We can communicate back and forth many times.
  2. I do not work at or for Just Answer. You and I can only communicate on this page.
  3. When you're pleased or happy with my answer or efforts to help you. At the top of the screen please rate me or reply and say ( I'm pleased.)
  4. When I help you I am only paid from your question value deposit when you rate me on this screen. Rating does not close the post and you're more than welcome to follow up.

Thanks for using Just Answer, Chris

Customer: replied 9 months ago.
I should be able to perform these tests. I will try them when i get a chance.
Expert:  Chris (aka- Moose) replied 9 months ago.

Thanks, ***** ***** need anything else from me or are you pleased with my help?