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Ron, ASE Certified Technician
Category: Mercury
Satisfied Customers: 36076
Experience:  ASE Certs and Ford Certs
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I broke the two little pins on a key cylinder lock housing

Customer Question

I broke the two little pins on a key cylinder lock housing that go to the electrical system on a 1993 Mercury Grand Marquis. How do I fix it. because now the car work start.
JA: Sometimes things that you think will be really complicated end up being easy to fix with a a car. The Mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: ok tell me Please
JA: Are you hoping to fix this yourself?
Customer: yes
JA: Great! What have you tried so far?
Customer: well yesterday i glue it on the cylinder housing so I will make contact with the cylinder lock key electrical part of the cylinder lock key. I seem to hold but I want it to dry I hope it holds. I haven't try it yet.
JA: Is there anything else important you think the Mechanic should know about your car?
Customer: well check out the starter electrical circuit and it ok.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mechanic about your situation and then connect you two.
Submitted: 1 year ago.
Category: Mercury
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Ron replied 1 year ago.

Hello, my name is ***** ***** I am a professional here at Just Answer. I have noticed that your question was not getting a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.

Can you please explain which pins you are referring to, are they part of the key and tumbler or are they part of the the steering column. Post back wit complete information and we can work from there.

Customer: replied 1 year ago.
they are a part of the steering colonum the outer housing for the key lock cylinder.
Expert:  Ron replied 1 year ago.

Would it be possible for you to take picture of the broken piece and post it here so I can see it ?

Customer: replied 1 year ago.
Expert:  Ron replied 1 year ago.

I need to see a picture of what you talking about before I can make a call.

Customer: replied 1 year ago.
I don't have a picture and the lady I was working on her car said I with fired so no picture.
Expert:  Ron replied 1 year ago.

Okay so dose that mean the lady is not having you do this repair?

Customer: replied 1 year ago.
if he can't answer my question can I cancel this question. I can't get text with link on this phone no internet.
Expert:  Ron replied 1 year ago.

I can answer your question but I need complete information to under stand what you are needing. If you have access to a computer have a look at the link below and see if you can tell me the part name you are referring to. You will not be able to view the file on a phone.

Copy and paste the link to your browser to open and view it.