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2002 Mercury sable. Am at a c-store, turned off the engine,

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left key in the ignition...
2002 Mercury sable. Am at a c-store, turned off the engine, left key in the ignition and door open. Went inside, ca back a few minutes later and the car won't start
Submitted: 2 years ago.Category: Mercury
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Answered in 9 minutes by:
2/29/2016
Mercury Mechanic: Scott W., Mercury Technician replied 2 years ago
Scott W.
Scott W., Mercury Technician
Category: Mercury
Satisfied Customers: 3,602
Experience: 26 yrs. experience with Ford, Lincoln and Mercury.
Verified

Hello my name is Scott

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Mercury Mechanic: Scott W., Mercury Technician replied 2 years ago

Are the headlights dim when trying to start? If they are the battery is either low on charge or bad.

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Mercury Mechanic: Scott W., Mercury Technician replied 2 years ago

Let me know, thanks Scott

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Customer reply replied 2 years ago
Lights are fine
Customer reply replied 2 years ago
I've been looking online, maybe something to do with security system I don't know
Mercury Mechanic: Scott W., Mercury Technician replied 2 years ago

Ok, is the red theft light flashing really fast when trying to start the car?

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Customer reply replied 2 years ago
No it just stays on when I hold the key in the start position. All the other lights are on as well. After a few seconds they start to go out including the theft light
Customer reply replied 2 years ago
I'll be quicker now, I just realized I have to check my inbox
Mercury Mechanic: Scott W., Mercury Technician replied 2 years ago

Sound like the instrument cluster is losing voltage to it. Do you have a voltmeter to test?

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Mercury Mechanic: Scott W., Mercury Technician replied 2 years ago

Have you tried jumpstarting it?

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Customer reply replied 2 years ago
Haven't tried jumping it, I'll try it right now as soon as I find someone
Mercury Mechanic: Scott W., Mercury Technician replied 2 years ago

Ok, let me know what happens

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Customer reply replied 2 years ago
No luck no change.
Mercury Mechanic: Scott W., Mercury Technician replied 2 years ago

Ok, I may be a corroded connection at the battery, or maybe a starter that isn't working. Do you have a voltmeter to test?

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Mercury Mechanic: Scott W., Mercury Technician replied 2 years ago

Try shifting to neutral and see if the engine will start, maybe the transmission range sensor is not indicating park.

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Customer reply replied 2 years ago
OK so I tap the starter couple times while it was but ignition was engaged and it started obviously have got a bad starter.
Mercury Mechanic: Scott W., Mercury Technician replied 2 years ago

Bingo, you found it, replace that starter and you should be all set.

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Customer reply replied 2 years ago
Damn, it was almost a long night before my only day off. I hadn't use this service before, I will use it again. Even though you weren't the one to pinpoint it, it was good knowing you were there. Not sure how the service works, but I'm certainly going to give you kudos. Thank you
Mercury Mechanic: Scott W., Mercury Technician replied 2 years ago

If you need starter replacement instructions, I can get those for you also, if you are finished please take the time to rate my service so I can receive credit. Thanks for your business!!

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