Mercury Repair Questions? Ask a Mechanic for Answers ASAP
Hello, sounds to me like the shift linkage has come off. It is not allowing you to get into gear.
Even know the shifter is moving like it should I would look at the linkage under the car yourself. It could still be attached just not enough to turn the linkage.
I need to know if this is floor or column shift. I have a document to show you so we can try doing a cable adjustment. Many times a broken cable or streched out cabled will cause the issue.