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2010 mercury Milan: fine today..wont start..making a clicking noise…

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my 2010 mercury Milan was...
my 2010 mercury Milan was working fine today ... now it won't start & it's making a clicking noise with and without the key in the ignition
Submitted: 6 years ago.Category: Mercury
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Answered in 3 minutes by:
2/1/2012
Mercury Mechanic: Chris (aka- Moose), Mercury Technician replied 6 years ago
Chris (aka- Moose)
Chris (aka- Moose), Mercury Technician
Category: Mercury
Satisfied Customers: 52,691
Experience: 16 years experience with Mercury
Verified

Hello, I'm Chris.
I will do my best to answer your question fast and accurate using the info you have provided. Thanks for visiting Just Answer.

 

You need to check your battery voltage to see if you have at least 12.2 volts and preferably 12.6 volts. The reason I ask is because your signs are pointing to a dead or weak battery in your case where as most likely all you need is a jump start then have the battery and charging system tested. Get back with me once you have the battery voltage.

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Customer reply replied 6 years ago
my husband came home and tried to charge the battery, we don't have a voltage checker, charging the battery made the lights come on but the car still will not start and is still making the clicking noise somewhere near the battery, when you press lock or unlock on the key it also makes that sound
Customer reply replied 6 years ago
Relist: Other.
i just need any answer from a mechanic, my husband has to leave for his second job in a hour so we needed to see if there was anything else we could try before he left
Mercury Mechanic: Chris (aka- Moose), Mercury Technician replied 6 years ago
You can try a jump start from another vehicle. Beyond that all remaining voltage checks are going to require a meter.
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Customer reply replied 6 years ago
the repetitive clicking noises still continue to click without a key in the ignition, would that still have something to do with the battery
Mercury Mechanic: Chris (aka- Moose), Mercury Technician replied 6 years ago
Yes the clicking continuing is still the battery. You either need to charge the battery or disconnect it, leaving it in this state is just damaging all the modules on the vehicle.
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