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Answered in 1 hour by:
2/9/2020
Wolfgang, Mercedes Technician
Category: Mercedes
Satisfied Customers: 6,729
Experience: master tech benz ase cerified L1 and L2
VerifiedHello and thanks for choosing JustAnswer.My name is***** have been on JustAnswer since it's beginning in 2009 and working on cars since 1992. I’m a factory master technician and specialize in of German vehicles and high line vehicles. For a little more about me click or copy and paste this linkhttps://www.justanswer.com/car/expert-wolfgangzI do realize that this is an inconvenience and sorry that you have this issue.I took your question because I either have experience with your issue or I know I can help get you in the right direction if not fixed up.I am online daily 8am -8pm eastern time zone.1. In order to assist you better I do need the VIN # of the vehicle to get the factory information to assistThanks
this is directly from the MB catalog . please use these #'s
Wolfgang, Mercedes Technician
Category: Mercedes
Satisfied Customers: 6,729
Experience: master tech benz ase cerified L1 and L2
VerifiedWolfgang and 87 other Mercedes Specialists are ready to help you
VerifiedHi, I'm Ron, a different expert.
I attached the correct data for you to run that monitor. If it still doesn't run and the parts are good with no codes, then you need to go into MODE 6 on the scan tool to see why it's being blocked.
I’m really sorry that you’re having this issue and I’m going to help you through it, but please
understand that I (
If you have any follow up questions, please let me know using the reply
button.
Once you are satisfied with my help, please let me know so we can
complete your question.
Thanks again, Ron
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