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Lou, I have recently bought a 2018 Mercedes Metris, the spec…

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Hi Lou,I have recently bought...
Hi Lou,I have recently bought a 2018 Mercedes Metris, the spec sheet states that the vehicle is equipped with C02 Driver Efficiency Package which include ECO Start/Stop. However, I couldn't find the ECO button in the car. I checked the User Manuel, the button should look like an A with a round circle arrow under the screen. Do you know if the button is located at somewhere else or the manufacture has forgotten to install this function?Please let me know.Thanks!
Submitted: 2 months ago.Category: Mercedes
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Answered in 31 minutes by:
5/26/2018
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 months ago
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 6,263
Experience: 20 years Master Certified excellent fix rate and have access to factory wiring, and instructions.
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Hello my name is***** am going over your request now and will reply back soon with some info OR a few questions that would help me better determine how to help you. Keep in mind I have no idea of your technical ability or what you do and do not already know. So the more info you can tell me the better. I have been on the site for almost ten years and have oustanding 5 star ratings so trust that I will do everything I can to get you taken care of, Lou
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Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 months ago
If this is ok i will get back to you in the am if possible. Its late here and i was about to call it a night
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Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 months ago
Also could you give me your vin please ?
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Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 months ago

here is the description for the upper control panel that show the eco button but even though your moroney sticker shows eco i would like to see your vin so i can check your options.

its possible that they jumbled all the options under one line even though you do not have it.

Lou

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Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 months ago
Man , something is not right. Can you send me a picture of your vin on the dash or drivers door sticker?
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Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 months ago

Dude!! The vin does not match the sticker!! That sticker is not for your car !! Tell ne that sticker did not come with your car !?!?

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Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 months ago

ok checking again, Lou

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Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 months ago

yeah man this one is NOT eco start stop.

not sure why the sticker says that, its possible that the same option code can have all or some of the options for that code.

but per the vin and the option list on my end in conjunction with the parts catalog, you do not have eco start stop on this model

sorry man.

i will see if i can reach out to a old salesman friend of mine see if he still works for benz see what i can find out.

Lou

Please take a second and click the stars at the top of the screen to rate my service so I may be paid for my assistance.5 stars is ideal :) . Please save me as a favorite and request me in the future. Keep in mind that when you rate it does not end our conversation, all it does is pay me for my help. You can still return here to me for follow up information if needed just simply reply back. If you feel I have earned one, BONUSES are GREATLY APPRECIATED, Thanks!
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