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A SiriusXM question. We just purchased a very low mileage…

Customer Question
Hi, A SiriusXM question...

Hi, A SiriusXM question. We just purchased a very low mileage 2010 GLK 350 for my wife. Sirius was factory installed at MB. I notified Sirius of the VIN and they sent a refresh and the screen replies that it is Accessing Signal-for hours. All other functions AM/FM/CD/WB work just fine. Sirius has sent several refresh signals but no change. Antenna or? Thanks, Mike

Mechanic's Assistant: Are you fixing your F350 yourself? What have you tried so far?

Would be able to trace system, but have not found location of the Sirius modules.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

No, would just like to get this working. Sirius is no help and the local dealer says the car is too old.

Submitted: 3 months ago.Category: Mercedes
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Answered in 19 hours by:
4/4/2018
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 3 months ago
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 6,078
Experience: 20 years Master Certified excellent fix rate and have access to factory wiring, and instructions.
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Hello, my name is***** and i will do my best to assist you.I am going over your story now and will reply back soon with some info,thanks!

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Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 3 months ago

siruis is never any help, in my experience they always say everything is fine on their end lol,.

the issue is ALWAYS a failed satellite radio module or a software update is needed with the mercedes scan tool and update disc.

what you stated doesnt make sense to me, the dealership said it was too old for what?

Lou

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