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Getting device not available on command center. C300 2015.

Customer Question
Getting device not available...

Getting device not available on command center

Mechanic's Assistant: What is the model/year of your Mercedes?

c300 2015

Mechanic's Assistant: Are you fixing your C300 yourself? What have you tried so far?

Turning the control off and on

Submitted: 4 months ago.Category: Mercedes
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Answered in 4 minutes by:
3/19/2018
Mercedes Mechanic: Pete, Mercedes Mechanic replied 4 months ago
Pete
Pete, Mercedes Mechanic
Category: Mercedes
Satisfied Customers: 32,982
Experience: Over 15 years experience as a Mercedes dealer technician
Verified

Hi, my name is ***** ***** I will be happy to assist with this today.In some cases, I may need more info to assist better.I apologize for any delay.
I am here Sundays through Thursdays from around 5 am to 2 pm Mountain time.If you respond and I do not respond back right away I will do so as soon as I can.

Did you have to jump start your car or was the battery disconnected or replaced before this issue occurred?

Let me know,thanks Pete.

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