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My navigation screen opens up then closes almost all the
my navigation screen opens up then closes almost all the way, will not stay open … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
6,667 satisfied customers
A few weeks ago I started getting a message "device
a few weeks ago I started getting a message "device unavailable" for radio, sat, nav and tele. Radio plays last hd fm station only. Cannot change stations. Dealer said sirius released an update that c… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
6,667 satisfied customers
I recently bought a 2015 C300 and the Multimedia system
I recently bought a 2015 C300 and the Multimedia system (Navigation, Radio, etc). is not working. The dealership (not an MB dealership) said they spoke to a Benz dealership and apparently there is a p… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
6,667 satisfied customers
I get a device unavailable message in the navigation/radio.
I get a device unavailable message in the navigation/radio. What is that?? … read more
Lou P. master tech
Lou P. master tech
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Bachelor's Degree
6,667 satisfied customers
I have a Year 2011 GL 450 and the Radio display is
I have a Year 2011 GL 450 and the Radio display is ‘ANTI-THEFT PROTECTION ACTIVATED. PLEASE SWITCH THE IGNITION ON AND RESTART THE SYSTEM'. The prescribed instruction had been followed and no answer y… read more
Lou P. master tech
Lou P. master tech
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I just heard that there is a Mercedes recall. Something goes
I just heard that there is a Mercedes recall. Something goes wrong with … read more
Jaybird61
Jaybird61
Master Automotive Mechanic
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I have a 2010 c300 4matic and it like the computer is not
I have a 2010 c300 4matic and it like the computer is not working. First the alternator is new. The battery is getting changed today. The turn signal dont work, ac only blows heat, the engine fan runs… read more
Pete
Pete
Automotive Diagnostic Specialist
General auto certifications
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C300 2015 listened to the radio went shopping came out and
C300 2015 listened to the radio went shopping came out and no sound... all display functions work ... just no sound ... thought I might have muted it however couldn't find a mute button ...? … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
6,667 satisfied customers
The last couple months since I've had my 2008 c300 4matic
Hi the last couple months since I've had my 2008 c300 4matic I've been having problems with getting it started right away. The way I would get it to start would be by shaking the steering wheel back a… read more
Michael Warfield
Michael Warfield
Factory Mercedes-Benz Technician
Vocational, Technical or Trade Scho
3,132 satisfied customers
GL 350... 16 starts light went on so took to the dealer...
GL 350... 16 starts light went on so took to the dealer... they filled the DEF... a week later the 16 starts light came on again... for about an hour then went off... its on again … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
6,667 satisfied customers
Key Won't start the car. Key opens door headlights and radio
2010 C300 4matic Wheels are not locked but can't get it out of grear … read more
Lou P. master tech
Lou P. master tech
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Bachelor's Degree
6,667 satisfied customers
ABS and ESP Inoperative See owner's manual" message appears
ABS and ESP Inoperative See owner's manual" message appears in my dashboard display and steering then gets difficult … read more
Ron
Ron
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Vocational, Technical or Trade Scho
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I have a 2015 mercedes glk350 and an iPod touch. the iPod
i have a 2015 mercedes glk350 and an iPod touch. the iPod will not stay charged using the cable provided for media interface.… read more
Eric
Eric
Retired
N/A
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I just bought a c300 mercedes sport 2012. I reset all the
hello I just bought a c300 mercedes sport 2012 . I reset all the settings to remove the prior owners info. Now my back up camera won't work. How do I enable it?… read more
Eric
Eric
Retired
N/A
33,789 satisfied customers
2006 C280 4matic: I bought a loaner C280 4MATIC from the local
I bought a loaner C280 4MATIC from the local Mercedes dealer. It has been serviced/oil changed on schedule and has 122,000. Several months ago the "check engine" light came and stayed on. I took to de… read more
Pete
Pete
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General auto certifications
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2009 Mercedes: glremote key locks and unlocks doors..activated
2009 Mercedes GL Remote key locks and unlocks doors. Door handle activated button remote not working… read more
Michael Warfield
Michael Warfield
Factory Mercedes-Benz Technician
Vocational, Technical or Trade Scho
3,132 satisfied customers
2010 GLK350 4Matic: trip..odometer..everytime I turn..reset it to MPH.
I bought a 2010 GLK350 4Matic and I cannot get my main display to default to anything other than trip and odometer. Everytime I turn off the vehicle I have to reset it to MPH. It's maddening. Further,… read more
Michael Warfield
Michael Warfield
Factory Mercedes-Benz Technician
Vocational, Technical or Trade Scho
3,132 satisfied customers
mercedes ML430: Vin# 4jgab72e3xa101050 model 1999, can you please help
I have a mercedes ML430 and battery was replaced. The display is asking for code and I do not have that information. Vin# XXXXX model 1999, can you please help??… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
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Meet the Experts:

MB Paul

MB Paul

Mercedes Technician

3,567 satisfied customers

Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes

Marty

Marty

Mercedes Technician

29,460 satisfied customers

Bosch Certified Master Tech. Over 35 years experience.

Lou P. master tech

Lou P. master tech

Mercedes Technician

6,667 satisfied customers

20 years Master Certified excellent fix rate and have access to factory wiring, and instructions.

Michael Warfield

Michael Warfield

Factory Mercedes-Benz Technician

3,132 satisfied customers

Mercedes-Benz Master Certified technician

Matt

Matt

Engineer

643 satisfied customers

Mechanical Engineer with 23 years experience in the auto industry, 8 yrs in formula 1 engine testing

promerc

promerc

mercedes diagnostic technician

553 satisfied customers

Qualified mercedes diagnostic technician & service team manager , ATA registered Master tech

Hipo64

Hipo64

Mercedes Technician

444 satisfied customers

Work and diagnose electronics on daily basis.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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