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I have a 2003 E55 AMG. I cut the phone cable and now the…

I have a 2003...

I have a 2003 E55 AMG. I cut the phone cable and now the radio doesnt power up and I am getting a TeleAid malfunction and restraint system malfiunction

Mechanic's Assistant: How many miles are on the car? Has the car been starting normally?

89000, yes

Mechanic's Assistant: What is the model of your '03 Mercedes?

E55 AMG

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

Yes

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Answered in 1 hour by:
3/10/2018
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 6,234
Experience: 20 years Master Certified excellent fix rate and have access to factory wiring, and instructions.
Verified
Hello my name is***** am going over your request now and will reply back soon with some info OR a few questions that would help me better determine how to help you. Keep in mind I have no idea of your technical ability or what you do and do not already know. So the more info you can tell me the better. I have been on the site for almost ten years and have oustanding 5 star ratings so trust that I will do everything I can to get you taken care of, Lou
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Can you tell me where this cable was that you cut?
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Ok no worries i think i know what happened , ill take a look, give me a few min please
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Ok check the fuse box in the trunk just in front of the spare tire. There will be a 5 amp fuse in there, see if its blown. Its location 85 but i dont think that box has numbers on it
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No its in front of the spare tire
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I clearly stated in front of spare tire
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Pick up the cover for the spare tire and you will see the prefuse box at the front part of the spare tire well
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Ok its the one in the blue holder
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Did you verify with a test light ? Just to be sure
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Customer reply replied 5 months ago
No I don’t have a test light
Ok , as long as you know how to tell if its blown or not im good with that
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Customer reply replied 5 months ago
I put a new one in and it worked
Now lets check fuses 50 and 55 in the drivers engine bay
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Oh sweeeet
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Customer reply replied 5 months ago
I’m going to just drive around the block to double check
What happened was you shorted the power to ground and it blew the phone module fuse . All the audio components must work or sound will not travel through the fiber optics. Hope this information helps . Please take a second and rate me 5 stars in the top right corner of the chat if you feel I have been helpful and please request me in the future. Thanks for choosing just answer! Also , if you feel I deserve one , BONUSES are GREATLY APPRECIATED !
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Keep the wiring unplugged or separated and it wont happen again :)
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Customer reply replied 5 months ago
What wiring harness should I unplug
Well the telephone cable . Cause thats what you cut correct?
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Just follow the wired you cut and unplug it where there is a connection. It should be under the upper level of the console if memory serves me
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 6,234
Experience: 20 years Master Certified excellent fix rate and have access to factory wiring, and instructions.
Verified
Lou P. master tech and 87 other Mercedes Specialists are ready to help you
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Customer reply replied 5 months ago
Got it, thank you so much!!!
Good deal have a great rest of your weekend!
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Lou P. master tech
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 6,234
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