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I need a mechanic that is familiar with a mercedes benz. CLS…

Customer Question
I need a...

I need a mechanic that is familiar with a mercedes benz

Mechanic's Assistant: What is the model/year of your Mercedes Benz?

CLS 550

Mechanic's Assistant: What year is your 550?

2014

Mechanic's Assistant: Are you fixing your 550 yourself? What have you tried so far?

It said I has

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

It said I had a SRS malfuctioning and would not start

Mechanic's Assistant: Have you checked the battery, particularly the terminal connections? Are they corroded?

They are not

Submitted: 5 months ago.Category: Mercedes
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Customer reply replied 5 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 5 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 5 months ago
we dont have no power in the car
Answered in 10 hours by:
3/10/2018
Mercedes Mechanic: Danny, ASE Certified Technician replied 5 months ago
Danny
Danny, ASE Certified Technician
Category: Mercedes
Satisfied Customers: 4,621
Experience: ASE Master Technician with L1 advanced engine performance, VW Certified, former US Army mechanic
Verified
Have you tried jump starting the vehicle? Can you measure the voltage at the battery with voltmeter? I could call you as requested but we should probably make sure we cover the basics first just to save you some money.If you have a low battery voltage it could be causing this and very often people try to jump start the car with inexpensive jumper cables and especially on a vehicle with the battery in the rear these jumper cables don't work very well so I would make absolutely sure the battery has over 12.4 volts before diagnosing any further.
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