Mercedes

Have Mercedes questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I got a check DEF see operator’s manual and a yellow check…

I got a check...

I got a check DEF see operator’s manual and a yellow check Engine light. I added 1 gal. Of DEF. but warning lights stay on.

Mechanic's Assistant: Does the light stay on, or does it blink?

Every time I restart the engine the light stays on.

Mechanic's Assistant: What is the model/year of your Mercedes?

2015 3500 sprinterRV by Leisure Travel.

Mechanic's Assistant: Are you fixing your 3500 yourself? What have you tried so far?

No l’m on a road trip about 1000 miles from home. I had it serviced just before I left at a sprinter dealer at home in Portland OR.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

How far can I travel to get it looked at. So far l have not gotten a warning tone.

Show More
Show Less
Ask Your Own Mercedes Question
Answered in 8 hours by:
1/21/2018
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 5,882
Experience: 20 years Master Certified excellent fix rate and have access to factory wiring, and instructions.
Verified
Hello my name is***** am going over your request now and will reply back soon with some info OR a few questions that would help me better determine how to help you. Keep in mind I have no idea of your technical ability or what you do and do not already know. So the more info you can tell me the better. I have been on the site for almost ten years and have oustanding 5 star ratings so trust that I will do everything I can to get you taken care of, Lou
Ask Your Own Mercedes Question
When you fill the def the warning will go off after driving a few miles and the sensers register the level in the tank. However if you were only able to add 1 gallon that tells me that the sending unit assembly is faulty and you should limit starting the vehicle until you can start it and drive it to a dealer or european shop to read the fault codes from the adblue control unit. If the fault remains for an extended period of time the 20 starts remaining icon will
Come on and countdown each time you restart and will lock the car out of starting when it reaches zero. So get this looked at as soon as possible. Hope this information helps , Please take a second and click the stars at the top of the screen to rate my service so I may receive my credit for helping, 5 STARS is ideal. Please request me in the future! Keep in mind that when you rate it does NOT end our conversation, you can still return here to me for follow up information if needed just simply reply back, THANKS! Lou P Master Mercedes-Benz Tech Master ASE Certified
Ask Your Own Mercedes Question
Customer reply replied 4 months ago
I’m on a road trip far from home.So far I have not received an audible warning or 10 restart message. Is it possible the restart countdown will happen before I have messages? Can I drive 250 miles to get to service? I am in Yuma AZ and can’t find sprinter service only diesel rv service. I’m on my way to Tucson where there’s a sprinter dealer and 2 sprinter repair shops.
The countdown will ALWAYS display in the dash when you turn the key on. We dont have info that states how long the car waits until starting the countdown. It may depend on the fault. You can also try cycling the ignition key 8 times or turning the key on and waiting about 2 minutes before starting to see if the level sensors reset. That is about all you can do without a mercedes scanner . Lou
Ask Your Own Mercedes Question
Customer reply replied 4 months ago
Thanks. So since I haven’t received a countdown do you think I can drive to Tucson to get to a sprinter dealer? When I get the countdown I will keep track of them.
Absolutely, the car will not shut down without warning. You will be fine :)
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 5,882
Experience: 20 years Master Certified excellent fix rate and have access to factory wiring, and instructions.
Verified
Lou P. master tech and 87 other Mercedes Specialists are ready to help you
Ask your own question now
Was this answer helpful?
Ask Lou P. master tech Your Own Question
Lou P. master tech
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 5,882
5,882 Satisfied Customers
Experience: 20 years Master Certified excellent fix rate and have access to factory wiring, and instructions.

Lou P. master tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

MB Paul

MB Paul

Mercedes Technician

3,567 satisfied customers

Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes

Marty

Marty

Mercedes Technician

29,009 satisfied customers

Bosch Certified Master Tech. Over 35 years experience.

Lou P. master tech

Lou P. master tech

Mercedes Technician

5,882 satisfied customers

20 years Master Certified excellent fix rate and have access to factory wiring, and instructions.

Michael Warfield

Michael Warfield

Factory Mercedes-Benz Technician

3,131 satisfied customers

Mercedes-Benz Master Certified technician

Matt

Matt

Engineer

602 satisfied customers

Mechanical Engineer with 23 years experience in the auto industry, 8 yrs in formula 1 engine testing

promerc

promerc

mercedes diagnostic technician

553 satisfied customers

Qualified mercedes diagnostic technician & service team manager , ATA registered Master tech

Hipo64

Hipo64

Mercedes Technician

444 satisfied customers

Work and diagnose electronics on daily basis.

< Previous | Next >

Related Mercedes Questions
Thank you 2014 Mercedes Sprinter I have a countdown on
Thank you 2014 Mercedes Sprinter I have a countdown on starts with check engine and DEF light despite being full on DEF … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
5,882 satisfied customers
I have codes p2201 and p2030 on my 2011 Sprinter. Just after
I have codes p2201 and p2030 on my 2011 Sprinter. Just after codes the DEF light came on briefly 'out of spec' def. Tank was drained completely and new def put in. … read more
Wolfgang
Wolfgang
7 satisfied customers
I naeed a sprinter diesel mechanic. 2005 last week. Are you
I naeed a sprinter diesel mechanic JA: How old is the engine? And when was it last serviced? Customer: 2005 last week JA: Are you fixing your Sprinter yourself? What have you tried so far? Customer: a… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
5,882 satisfied customers
What is Maintenance Schedule A and on 2011 Sprinter 3500. I
What is Maintenance Schedule A and B on 2011 Sprinter 3500 … read more
Marty
Marty
Mercedes Technician
Associate Degree
29,009 satisfied customers
I have a 2014 Mercedes diesel sprinter 3500. The display
I have a 2014 Mercedes diesel sprinter 3500. The display that normally shows the odometer occasionally flashes a numeric code, such as 633d, and I'm unable to determine what that means. The manual sho… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
I have a message in my 2016 Sprinter digital dash readout, a
I have a message in my 2016 Sprinter digital dash readout, a ding goes off and the read out says 42 d. Is this the percentage of diesel left in the tank or some other issue? … read more
Kevin
Kevin
workshop foreman /master tech/mot tester
1 satisfied customers
2008 freightliner / sprinter 3.0L —extended cranking, then
2008 freightliner / sprinter 3.0L—extended cranking, then starts —check engine light is on —codes attachedCommon cause?… read more
eric remington
eric remington
FORMER SHOP OWNER/TECHNICIAN/INSPECTOR
associates degree
570 satisfied customers
Does my 2011 Sprinter Mercedes with 3.0 diesel have a rain
Eric, does my 2011 Sprinter Mercedes with 3.0 diesel have a rain plug in torque converter to change oil?… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
May Navion 2011 Sprinter has 6 Cylinder Mercedes Diesel
May Navion 2011 Sprinter has 6 Cylinder Mercedes Diesel reading with my Autel Fault 14 and 11 seems related to Glow Plug #3. Where do I find this on the motor to replace? … read more
Matt
Matt
Engineer
Bachelor's Degree
602 satisfied customers
I have a Mercedes sprinter van. the check engine light comes
I have a Mercedes sprinter van. the check engine light comes on and gives a code of P242 F. what does this code mean and how do I keep it from coming on … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
My tail lights on my 2015 Sprinter don't work. All other
My tail lights on my 2015 Sprinter don't work. All other lights do. What is wrong? … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
5,882 satisfied customers
2005 sprinter no start after nephue replaced 2 injector
2005 sprinter no start after nephue replaced 2 injector seals no power to injectors immobilizer ? battery died … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
5,882 satisfied customers
I have a Mercedes Benz Sprinter and when I start the engine
Good morning I have a Mercedes Benz Sprinter and when I start the engine I receive a code 9 D in my instrument cluster. In left top corner a wrench symbol. Cannot find the explanation to this code in … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
5,882 satisfied customers
My Sprinter 3500 parking brake does not disengage. My brakes
I was on the road the last time it happened and the mechanic reached underneath and jiggled the cable and released the brake. I no longer use it. … read more
eric remington
eric remington
FORMER SHOP OWNER/TECHNICIAN/INSPECTOR
associates degree
570 satisfied customers
Fault with quantity control valve. 117074 no leaks. Sprinter
Im a mechanic for a hgv garage changed the quantity control valve but still same fault … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
5,882 satisfied customers
Sprinter van def fluid indicator says that it is empty but
Sprinter van def fluid indicator says that it is empty but it's full. Start countdown is now at 2 starts left. … read more
Christopher Jirak
Christopher Jirak
Automotive Diesel Technology
19 satisfied customers
2005 FRIEGHTLINER Sprinter not shifting to 2nd gear.
2005 FRIEGHTLINER Sprinter not shifting to 2nd gear. … read more
Wolfgang
Wolfgang
7 satisfied customers
The sprinter van will not start and there is a code that
The sprinter van will not start and there is a code that says: … read more
Gabriel Grey
Gabriel Grey
Master Service Technician
Associates
446 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x