Mercedes

Have Mercedes questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Do you really have to let Benz reset something to get Mbrace…

Do you really have...

Do you really have to let Benz reset something to get Mbrace activated.

Mechanic's Assistant: What is the model/year of your Mercedes?

2013 E550

Mechanic's Assistant: Are you fixing your E550 yourself? What have you tried so far?

Yes, I button does not light up or activate the Mbrace

Mechanic's Assistant: Just to clarify, what are the exact lights you're talking about?

"I" button, Service and the SOS

Show More
Show Less
Ask Your Own Mercedes Question
Answered in 1 hour by:
1/13/2018
Wolfgang
Wolfgang, Mercedes Technician
Category: Mercedes
Satisfied Customers: 5,252
Experience: master tech benz ase cerified L1 and L2
Verified
Welcome, I'm Wolfgang.
* WORK TIME, I am here 7 days a week but not all hours of the day, do not worry I will respond.
* FEES, I am a user of the website like you, not an employee. Any fee or account questions need to be addressed to the website.
* PHONE CALLS are automatically offered by the website. I or another may take the call if you request one.
* UPLOADED LINKS, if I upload dropbox links, without the phone app use the box on the top right for direct download.
* RATING ANSWERS, please let me know what you need from me so you are pleased with my answer.On your issue I do need to know did you have mbrace before when u purchased the vehicle?Thanks
Ask Your Own Mercedes Question
Customer reply replied 7 months ago
Mbrace is on my wife ML and my old E350. Trying to activate new account and get nothing in the vechile.. Mbrace said it needs to go to the Benz dealer to get activated..Why?
Customer reply replied 7 months ago
No phone call, just tell me if we can do this without the dealership?
Customer reply replied 7 months ago
already paid $37 for nothing so far?
If the subscription lapses the phone # tied into the vehicle is no longer valid so the module must be cleared so a new # is programmed to the module to start up the system again. It is cellular based service.anything else?
if not.....
I try to be online 365 days a year.
I only earn a paycheck when a customer rates me Ok, Good, Excellent.
This rating is VERY IMPORTANT! Your rating compensates me on my time and my expertise on your issue!
A lot of the repair information and fixes are hard to come by!!
I HAVE DONE MY PART IN HELPING YOU AND I DO EXPECT THE SAME WITH A 5 STAR RATING!!!
So please rate me above!!!! Bonuses are also greatly appreciated!!!
If I have not addressed your original question to your liking yet, I hope you will reply and continue working with me, since your charged the full question value, regardless if you rate negative or not at all. If you rate me now, do not worry, you can still reply later to me.
Thanks
Wolfgang
Ask Your Own Mercedes Question
Customer reply replied 7 months ago
that said the car must go in..thanks for you time and the answer to my question..

my pleasure!!

one last thing!!...

I try to be online 365 days a year.

I only earn a paycheck when a customer rates me Ok, Good, Excellent.

This rating is VERY IMPORTANT! Your rating compensates me on my time and my expertise on your issue!

A lot of the repair information and fixes are hard to come by!!

I HAVE DONE MY PART IN HELPING YOU AND I DO EXPECT THE SAME WITH A 5 STAR RATING!!!

So please rate me above!!!! Bonuses are also greatly appreciated!!!

If I have not addressed your original question to your liking yet, I hope you will reply and continue working with me, since your charged the full question value, regardless if you rate negative or not at all. If you rate me now, do not worry, you can still reply later to me.

Thanks

Wolfgang

Wolfgang
Wolfgang, Mercedes Technician
Category: Mercedes
Satisfied Customers: 5,252
Experience: master tech benz ase cerified L1 and L2
Verified
Wolfgang and 87 other Mercedes Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mercedes mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Wolfgang Your Own Question
Wolfgang
Wolfgang
Wolfgang, Mercedes Technician
Category: Mercedes
Satisfied Customers: 5,252
5,252 Satisfied Customers
Experience: master tech benz ase cerified L1 and L2

Wolfgang is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

MB Paul

MB Paul

Mercedes Technician

3,567 satisfied customers

Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes

Marty

Marty

Mercedes Technician

29,460 satisfied customers

Bosch Certified Master Tech. Over 35 years experience.

Lou P. master tech

Lou P. master tech

Mercedes Technician

4,460 satisfied customers

20 years Master Certified excellent fix rate and have access to factory wiring, and instructions.

Michael Warfield

Michael Warfield

Factory Mercedes-Benz Technician

3,132 satisfied customers

Mercedes-Benz Master Certified technician

Matt

Matt

Engineer

643 satisfied customers

Mechanical Engineer with 23 years experience in the auto industry, 8 yrs in formula 1 engine testing

promerc

promerc

mercedes diagnostic technician

553 satisfied customers

Qualified mercedes diagnostic technician & service team manager , ATA registered Master tech

Hipo64

Hipo64

Mercedes Technician

444 satisfied customers

Work and diagnose electronics on daily basis.

< Previous | Next >

Related Mercedes Questions
Trying to locate compressor for the rear of 2010 E550 W212
trying to locate compressor for the rear of 2010 E550 W212 mercedes? … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
4,460 satisfied customers
How are you doing today? I would like to know where would I
Hey guy how are you doing today? I would like to know where would I find the Transfer Case and the front diff Oil port on a 2011 E550 Mercedes Benz … read more
eric remington
eric remington
FORMER SHOP OWNER/TECHNICIAN/INSPECTOR
associates degree
1,063 satisfied customers
I have a 2008 mercedes e550, low miles, excellent condition.
I have a 2008 mercedes e550, low miles, excellent condition. My brother used the cigarette lighter to charge his iPads while the car's ignition was in the ON position ( not turned on ) and the E550 en… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
4,460 satisfied customers
My mercedes has a lack of power. The code is for post
My mercedes has a lack of power. The code is for post catalytic fuel trim system rich. Any thoughts? … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
4,460 satisfied customers
Left the gas cap off my E550 after fueling and the engine
left the gas cap off my E550 after fueling and the engine light came on. Is there a way to reset so the licht will go out? … read more
Craig Manning
Craig Manning
GM Certified Technician
High School or GED
157 satisfied customers
I have a 2010 E550 Benz,about a week or ago, my engine light
hi,I have a 2010 E550 Benz,about a week or ago, my engine light went on. I had my local shop to determine the problem. The code result was the thermostat. I noticed by my car was running around 75Deg … read more
Matt
Matt
Engineer
Bachelor's Degree
643 satisfied customers
I have an E550 that has the bluetooth interface module but
I have an E550 that has the bluetooth interface module but it won't connect … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
4,460 satisfied customers
2013 ml350 maintainence computer reset. Have tried 3
2013 ml350 maintainence computer reset. Have tried 3 procedures found on YouTube without success. Please help!… read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
5,594 satisfied customers
Marty. How do I reset the service indicator in my 2012
Marty. How do I reset the service indicator in my 2012 Mercedes g550? You had a posting for the g550 that I tried but it would not reset when I held the button for the 3 seconds. Wondering if my model… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
I was charging my phone and turned the ignition switch on
I was charging my phone and turned the ignition switch on and I must have locked the door. 150 miles from home and the nearest dealer.… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
4,460 satisfied customers
E550 4Matic: I have a completely loaded 2014 E550 4Matic. Last
I have a completely loaded 2014 E550 4Matic. Last f#%[email protected]*g Benz I will ever own. Constant nagging issues with this piece of crap. Anyway, the latest issue is that the air pump for the front suspension … read more
BOBBYSS
BOBBYSS
TECHNICIAN/ADVISOR
Associate Degree
8,343 satisfied customers
The tire pressure light came on in my 2013 mercedes sprinter
The tire pressure light came on in my 2013 mercedes sprinter van and won't turn off after I put air in the tires. How do I get the light to go out?… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
Mercedes-Benz C300 4Matic Sport: I have locked my keys in my
I have locked my keys in my trunk of my Mercedes C300 and I'm three hours from home. What would you suggest? AAA helped me open the doors but the alarm system is preventing me from opening the trunk. … read more
Michael Warfield
Michael Warfield
Factory Mercedes-Benz Technician
Vocational, Technical or Trade Scho
3,132 satisfied customers
E350: Can I use the GPS on my 2007 Mercedes Benz E350 Sedan
Can I use the GPS on my 2007 Mercedes Benz E350 Sedan to track the whereabouts of the corporate car?… read more
Stan
Stan
Technical support engineer
Bachelor\u0027s Degree
106 satisfied customers
E550: tell which smart phones are fully compatible with a 2012 mb
I must buy a new cell phone. Can you tell me how to tell which smart phones are fully compatible with a 2012 MB E550?… read more
Michael Warfield
Michael Warfield
Factory Mercedes-Benz Technician
Vocational, Technical or Trade Scho
3,132 satisfied customers
2007 E350: utulize that gps locating ability to find my stolen car
Stolen 2007 E350. I didn't sign up for the mercedes version of lojack. Is there any way I can utulize that GPS locating ability to find my stolen car?… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
2007 CLS550: well track its movement and disable the vehicle
Is there satellite tracking capability on a 2007 CLS550? Our car has been "stolen" by someone who was allowed to use it and now refuses to give it back to us. If I have this capability we'll track it'… read more
Stan
Stan
Technical support engineer
Bachelor\u0027s Degree
106 satisfied customers
e350 4matic: battery...now i have trouble starting the car.....any
i have an e350 4matic 2007, just changed the battery...now i have trouble starting the car, take 4-5 tries to start, noticed the clock resetting itself while trying to start it...battery was changed b… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x