Mercedes

Have Mercedes Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Mercedes

I had to jump start it yesterday because I left the key in…

Customer Question
I had to jump...

I had to jump start it yesterday because I left the key in the ignition for 3 hours and it drained the battery. The jump start worked fine and the car started right up but it won’t fully run. It seems to be stuck in idle mode and when you press the accelerator rpms won’t go over 1000. You can put it in drive and move forward but maxes between 5-10mph.

Mechanic's Assistant: Have you checked the battery, particularly the terminal connections? Are they corroded?

I have not but it is a pretty new battery and the jump start worked great. It starts up no problem now, just won’t go.

Mechanic's Assistant: What is the model/year of your Mercedes?

1998 E320 station wagon AWD

Mechanic's Assistant: Are you fixing your Station yourself? What have you tried so far?

Trying to get it home from work, had to leave it there yesterday. Rented a code scanner from autozone and cleared the error codes. Also tried something I read online whereby you start it up and carbs the steering wheel back and forth to clear steering angle reset problem (sounds weird but I tried it). That’s all don’t know what else to try

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Don’t know what else to tell

Submitted: 1 month ago.Category: Mercedes
Show More
Show Less
Ask Your Own Mercedes Question
Answered in 59 minutes by:
1/7/2018
Mercedes Mechanic: Daniel Wilson,
 replied 1 month ago
Daniel Wilson
Category: Mercedes
Satisfied Customers: 6,194
Experience: Owner at DJ Wilson
Verified

Hi my name is***** will be glad to help if you still need help. Let me know if you got this resolved or still need help. I will be logged in between jobs as time allows. We can follow up as needed.

Ask Your Own Mercedes Question
Customer reply replied 1 month ago
I need help!! ASAP!! I am trying to get my car home from parking garage at work and am stuck
Mercedes Mechanic: Daniel Wilson,
 replied 1 month ago

Try unhooking the battery terminals from the battery and touch the two together while unhooked to drain any residual voltage in the system. then reconnect the cables and try to start and see if it resets the computer

Ask Your Own Mercedes Question
Mercedes Mechanic: Daniel Wilson,
 replied 1 month ago

If no luck the low voltage sounds like it might have caused a software issue in the PCM ( computer) and either reprogramming or replacement might be needed. I recommend testing all fuses for power on both sides with key on in case you have any blown fuses. Let me know

Ask Your Own Mercedes Question
Customer reply replied 1 month ago
Tried battery thing, did not work. Any suggestions other than having it towed?
Mercedes Mechanic: Marty, Mercedes Technician replied 1 month ago
Marty
Marty, Mercedes Technician
Category: Mercedes
Satisfied Customers: 54,756
Experience: Bosch Certified Master Tech. Over 35 years experience.
Verified

H​i Mary, different expert here. My name is***** you still need help?

Ask Your Own Mercedes Question
Customer reply replied 1 month ago
I’m at the point of having my car towed. If you have an alternate suggestion that would be great but it sounds like I’ve reached a dead end here?
Mercedes Mechanic: Marty, Mercedes Technician replied 1 month ago

Ok, let's try resetting the throttle actuator before you get it towed. Turn the key all the way on but do not start the car. Leave the key on for about 3 minutes then turn it off and start the car and see if it will accelerate.

Ask Your Own Mercedes Question
Mercedes Mechanic: Marty, Mercedes Technician replied 1 month ago

I​nsert the key and turn it two clicks to the right.

Ask Your Own Mercedes Question
Customer reply replied 1 month ago
I did that but not for 3 minutes more like 30 seconds
Mercedes Mechanic: Marty, Mercedes Technician replied 1 month ago

Do it longer and see if it resets.

Ask Your Own Mercedes Question
Customer reply replied 1 month ago
I already caught a ride home. My car is 40 miles away now
Mercedes Mechanic: Marty, Mercedes Technician replied 1 month ago

I understand. When the battery dies like it did your electronic throttle actuator will often lose it's settings. Leaving the key on for a few minutes will usually reset the actuator. Sometimes pressing the throttle all the way to the floor a few times when the key is on but the engine is off will reset the actuator. Try the procedure with just leaving the key on first. If you have no success you will need to have the reset done with the Mercedes tester.

Ask Your Own Mercedes Question
Mercedes Mechanic: Daniel Wilson,
 replied 1 month ago

Hi, Im still here I didnt get your responses as another professional jumped in on the conversation and it directed your responses to him. If the computer did not reset, the problem now is going to be software related and the software will need to be reflashed and updated as I mentioned. The dealer has the reprogramming capabilities to reset the system. If the update and reset does not work it will need the module itself replaced.

Please take a moment to rate as that is how the site credits my time helping on the site or let me know if you need more help. 5 starand bonuses are always greatly appreciated.

Ask Your Own Mercedes Question
Mercedes Mechanic: Daniel Wilson,
 replied 26 days ago

Hi Mary, Did you get this resolved? I see this is still open. Please take a moment to rate as that is how the site credits my time helping on the site or let me know if you need more help. 5 star and bonuses are always greatly appreciated. It's been a pleasure working with you on this.

Ask Your Own Mercedes Question
Was this answer helpful?
Ask Daniel Wilson Your Own Question
Daniel Wilson
Daniel Wilson
Daniel Wilson
Category: Mercedes
Satisfied Customers: 6,194
6,194 Satisfied Customers
Experience: Owner at DJ Wilson

Daniel Wilson is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

MB Paul

MB Paul

Mercedes Technician

3,567 satisfied customers

Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes

Marty

Marty

Mercedes Technician

54,756 satisfied customers

Bosch Certified Master Tech. Over 35 years experience.

Lou P. master tech

Lou P. master tech

Mercedes Technician

3,771 satisfied customers

15 years master certified 100% fix rate and have access to factory radio codes, wiring, and instructions.

Michael Warfield

Michael Warfield

Factory Mercedes-Benz Technician

3,131 satisfied customers

Mercedes-Benz Master Certified technician

Matt

Matt

Engineer

602 satisfied customers

Mechanical Engineer with 23 years experience in the auto industry, 8 yrs in formula 1 engine testing

promerc

promerc

mercedes diagnostic technician

553 satisfied customers

Qualified mercedes diagnostic technician & service team manager , ATA registered Master tech

Hipo64

Hipo64

Mercedes Technician

444 satisfied customers

Work and diagnose electronics on daily basis.

< Previous | Next >

Related Mercedes Questions
Is there a low beam fuse on 2004 E320 - Myself - I've tried
Yes myself - I've tried new light bulb - I've tested with ohm meter and bulb is good and connections to bulb are good … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Brake defect stop, on cluster. 2003 e320 mercedes. Tried to
yes,tried to read with my little hand code reader would not work … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
I have a 2003 E320, the last couple of days a message came
i have a 2003 E320, the last couple of days a message came up on my dash "malfunction, electrical consumers switched off" - my radio stopped working yesterday and today when i went in my garage to sta… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
3,771 satisfied customers
I have a 2003 E320 that suddenly developed a problem cutting
I have a 2003 E320 that suddenly developed a problem cutting out and then having difficulty starting … read more
Marty
Marty
Mercedes Technician
54,756 satisfied customers
Radio code for my 2001 mercedes e320 changed battery need
radio code for my 2001 mercedes e320 changed battery need code for radio … read more
rpmdiag
rpmdiag
High school
7,340 satisfied customers
I need to change the egr valve and gasket 2001 e320
I need to change the egr valve and gasket 2001 e320 … read more
Marty
Marty
Mercedes Technician
54,756 satisfied customers
I have a 2001 e320 and I need the radio code. I replace the
I have a 2001 e320 and I need the radio code. I replace the battery and radio does not work now. Vin is WDBJF65J01B192869. Thank you … read more
Michael Solis
Michael Solis
372 satisfied customers
I have a 1997 mercedes e320,the drivers twilight was broken
Hi I have a 1997 mercedes e320,the drivers twilight was broken i replaced it with a Mercedes part checked the connection and the light worked. I installed it now no brake lights work. Back up,running … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
3,771 satisfied customers
1997 e320 was garaged for past 6 months and battery
1997 e320 was garaged for past 6 months and battery completely drained. recharged battery and now car cranks, but doesn't start. Fuel pump seems to be running when I first turn the key on, but when I … read more
Marty
Marty
Mercedes Technician
54,756 satisfied customers
2004 E320 Runs good but check engine light is on and
2004 E320 Runs good but check engine light is on and mechanic says it needs EGR valve and that its important. Quoted $1,000.00 for labor and parts. Can you give me your opinion? … read more
Marty
Marty
Mercedes Technician
54,756 satisfied customers
I have a 2002 e320 4matic and 4 yr old battery that goes
Hi Paul, I have a 2002 e320 4matic and 4 yr old battery that goes dead if I have not driven car for a few days. This problem started five months ago. How can I found out what if anything is draining p… read more
Marty
Marty
Mercedes Technician
54,756 satisfied customers
2003 mercedes e320 Serious battery drain pulled the
2003 mercedes e320 Serious battery drain pulled the following codes with Xentry Scanner9091 9040 9070also #34 fuse has constant draw (we replaced drivers side DCM) and still have draw Any ideas?… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
3,771 satisfied customers
2003 Mercedes E320 (w211) Battery Drain problems. Alreawdy
2003 Mercedes E320 (w211) Battery Drain problems. Alreawdy disconnected audio gateway that slowed down battery drain, but it is still slowly dying… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
3,771 satisfied customers
2003 Mercedes E320 Serious battery drain. Battery is
2003 Mercedes E320 Serious battery drain. Battery is draining within in hours after being fully charged.… read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
4,679 satisfied customers
My 1998 e320 wont crank.....obviously wont start.....battery
My 1998 e320 wont crank.....obviously wont start.....battery fine, alternator fine, k40 relay replaced, starter cranks....etc.....neutral switch don't know......need to get the car started asap....… read more
Marty
Marty
Mercedes Technician
54,756 satisfied customers
Wont turnover 1998 e320. Jump start, reset check battery. No
wont turnover 1998 e320 JA: Are you fixing your E320 yourself? What have you tried so far? Customer: jump start, reset check battery JA: Does the battery look like it's leaking? And does it have a str… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
3,771 satisfied customers
I just replace my battery in my 2001 Mercedes benz e320. The
I just replace my battery in my 2001 Mercedes benz e320. The radio now requires a code to unlock it. Could you please look up my code? The MB customer care center is closed on weekends. My VIN is wdbj… read more
Wolfgang
Wolfgang
3 satisfied customers
1994 e320 cabriolet, keeps draining the battery. I've had
1994 e320 cabriolet, keeps draining the battery. I've had experienced Mercedes guys work on it, fixed bad grounds, replaced the battery. Alternator puts out 14.5V (measured at the cigarette lighter). … read more
Marty
Marty
Mercedes Technician
54,756 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x