Mercedes

Have Mercedes Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Mercedes

My smart won’t turn. Slk350. 2006 car. Battery is good and…

Customer Question
My smart won’t turn ...

My smart won’t turn

Mechanic's Assistant: What is the model/year of your smart?

Slk350. 2006 car. Battery is good and strong changing the remote battery now and it still working the battery that is

Mechanic's Assistant: Have you changed a battery before?

Yes in my car not the key

Mechanic's Assistant: Are you fixing your SLK350 yourself? What have you tried so far?

Nothing yet ivory getting. A message saying that my speed Tronic malfunction drive to workshop I was going to take it in on Monday but I can get it to start and get out of the grocery store parking lot

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Want to give me that message it also my turn signals don’t work my tilt wheel doesn’t work and I am need to do my blinkers when I’m getting that message that comes on but then sometimes about the work just fine

Submitted: 1 month ago.Category: Mercedes
Show More
Show Less
Ask Your Own Mercedes Question
Answered in 6 hours by:
1/7/2018
Mercedes Mechanic: Marty, Mercedes Technician replied 1 month ago
Marty
Marty, Mercedes Technician
Category: Mercedes
Satisfied Customers: 54,753
Experience: Bosch Certified Master Tech. Over 35 years experience.
Verified

Hi, my name is***** for the wait on this question. If your key will not turn in the ignition it is possible that the key has failed or that there is a fault with the electronic ignition switch or with the electronic steering lock. The batteries inside the key will not cause this problem. If you have a spare key you should try that first. Next step would be to get the car connected to the Mercedes tester to check for faults in the electronic ignition switch and steering lock. All this is assuming that the battery is fully charged. Sometimes you can disconnect the negative battery cable for 10 minutes and get the system working again. It doesn't always work but it's worth a try.

Let me know if you have any questions.

Marty

Ask Your Own Mercedes Question
Was this answer helpful?
Ask Marty Your Own Question
Marty
Marty
Marty, Mercedes Technician
Category: Mercedes
Satisfied Customers: 54,753
54,753 Satisfied Customers
Experience: Bosch Certified Master Tech. Over 35 years experience.

Marty is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

MB Paul

MB Paul

Mercedes Technician

3,567 satisfied customers

Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes

Marty

Marty

Mercedes Technician

54,753 satisfied customers

Bosch Certified Master Tech. Over 35 years experience.

Lou P. master tech

Lou P. master tech

Mercedes Technician

3,771 satisfied customers

15 years master certified 100% fix rate and have access to factory radio codes, wiring, and instructions.

Michael Warfield

Michael Warfield

Factory Mercedes-Benz Technician

3,131 satisfied customers

Mercedes-Benz Master Certified technician

Matt

Matt

Engineer

602 satisfied customers

Mechanical Engineer with 23 years experience in the auto industry, 8 yrs in formula 1 engine testing

promerc

promerc

mercedes diagnostic technician

553 satisfied customers

Qualified mercedes diagnostic technician & service team manager , ATA registered Master tech

Hipo64

Hipo64

Mercedes Technician

444 satisfied customers

Work and diagnose electronics on daily basis.

< Previous | Next >

Related Mercedes Questions
2007 Mercedes SL550. Was driving fine, but Battery light was
2007 Mercedes SL550. Was driving fine, but Battery light was on and I could not lower the convertible top. That was easy enough, I replaced the battery in the truck and that corrected the issue, excep… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Battery was draining overnight ,replaced with brand new
Battery was draining overnight ,replaced with brand new battery,on 2003 e500,drained brand new battery,also electrical consumers switched off warning ⚠️ came on,but I understand that might be voltage … read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
Red battery icon visit workshop. It appears to be 12.6V.
nothing. just troubleshooting what could be possible solutions. I recently had to jump the car off due to it sitting for about 2 months in very cold weather … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
4,672 satisfied customers
Replaced both Batteries and Battery warning light and
Replaced both Batteries and Battery warning light and workshop light stays on. … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
3,771 satisfied customers
Battery died and now key does not work in ignition and
Battery died and now key does not work in ignition and doors … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
3,771 satisfied customers
Just replaced the battery in an ML320 with navigation. Is
just replaced the battery in an ML320 with navigation. Is some sort of reset required? … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
4,672 satisfied customers
I am trying to remove the battery to throughly clean the
i am trying to remove the battery to throughly clean the cables as they are corroded. there is no way i can get the battery out. i have followed inst. as to moving seat forward etc, have all the cable… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
3,771 satisfied customers
Battery went dead. Replaced regulator - no effect. Replaced
Hi, Battery went dead. Replaced regulator - no effect. Replaced alternator - no change. Checked fuses - no change. Checked continuity on as many wires as I could get to without a lift. Running out of … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
3,771 satisfied customers
Battery is dead and want to put on a charger. No and no.
Yes and battery is dead tried a trickle charger through the cig lighter but didn't work, very cold here, car is in unsheathed garage … read more
Mechanic01
Mechanic01
2,019 satisfied customers
Red Battery alarm, took it to the dealer and they replaced
Red Battery alarm, took it to the dealer and they replaced the battery. The alrm is still on. 2006 e350 … read more
fordguy4u
fordguy4u
Automotive Tech
Vocational, Technical or Trade Scho
70 satisfied customers
Tell me about Mercedes battery maintenance requirements for
Tell me about Mercedes battery maintenance requirements for a CLK 550 model 2007. … read more
nelson freitas
nelson freitas
Automotive Technician
Vocational, Technical or Trade School
113 satisfied customers
The Battery is dead and for some reason, the key that I have
The Battery is dead and for some reason, the key that I have will not turn in the door lock but it will start the car I have read that I can power the car from the starter underneath the car. I would … read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
The battery is draining. And the alarm is going off by
The battery is draining. And the alarm is going off by itself. Like the lights atleast. I think my siren no longer works. I do not hear it. … read more
Matt
Matt
Engineer
Bachelor's Degree
602 satisfied customers
Key will not turn. Car battery and key battery tested and
Key will not turn. Car battery and key battery tested and good. … read more
Marty
Marty
Mercedes Technician
54,753 satisfied customers
Battery dead can't unlock it. Can't get to the battery as
Battery dead can't unlock it JA: Did you test the battery with a voltmeter? And have you ever changed one before? Customer: Can't get to the battery as the car is locked JA: What is the model/year of … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
3,771 satisfied customers
2003 Mercedes E320 Serious battery drain. Battery is
2003 Mercedes E320 Serious battery drain. Battery is draining within in hours after being fully charged.… read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
4,672 satisfied customers
I just replaced the battery for my 2003 e500, but my battery
Hi, I just replaced the battery for my 2003 e500, but my battery seems to be draining overnight. … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
3,771 satisfied customers
Dead battery. Unable to open trunk to get to the battery for
Dead battery. Unable to open trunk to get to the battery for jump start … read more
Matt
Matt
Engineer
Bachelor's Degree
602 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x