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Key well not turn no power. Consistert. 2016. Nothing. How…

Customer Question
Key well not turn...

Key well not turn no power

Mechanic's Assistant: Is the power loss consistent, or does it fluctuate?

Consistert

Mechanic's Assistant: What is the model/year of your Mercedes?

2016

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

Nothing

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

How do i charge battery if needed

Submitted: 7 months ago.Category: Mercedes
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Answered in 4 minutes by:
1/3/2018
Mercedes Mechanic: Wolfgang, Mercedes Technician replied 7 months ago
Wolfgang
Wolfgang, Mercedes Technician
Category: Mercedes
Satisfied Customers: 5,251
Experience: master tech benz ase cerified L1 and L2
Verified

Welcome, I'm Wolfgang.

  • WORK TIME, I am here 7 days a week but not all hours of the day, do not worry I will respond.
  • FEES, I am a user of the website like you, not an employee. Any fee or account questions need to be addressed to the website.
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I do need the VIN # of the vehicle to see what model and powertrain package you have to assist and to get the factory information .

thanks

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Customer reply replied 7 months ago
WDAPF4CC8G9685187
Mercedes Mechanic: Wolfgang, Mercedes Technician replied 7 months ago

ok you have a sprinter . under the hood on the air cleaner is a bullet style connector that is black and if you push the bullet in you will see a metal part that is the positive jumper lug. the negative is on the driver side in the engine compartment near the fender but inside of the engine area is a ground stud that is where you place the negative cable there!!

see attachment pics to give you around areas to look for the jump points.

note the negative may show different car line but the same area!!

these same points you can charge the battery!!

let me know if charging the battery does the trick!!

thanks

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Wolfgang, Mercedes Technician
Category: Mercedes
Satisfied Customers: 5,251
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