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Windshield Wipers not working. 2001 E 430. I first wanted to…

Customer Question
Windshield Wipers not working. ...

Windshield Wipers not working.

Mechanic's Assistant: What is the model/year of your Mercedes?

2001 E 430

Mechanic's Assistant: Are you fixing your 430 yourself? What have you tried so far?

I first wanted to check the fuse but I couldn't find the fuse diagram

Mechanic's Assistant: Most vehicles have two fuse panels. Have you located both?

I've located the main fuse box under the hood

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Yes, I had a Blower motor assembly and regulator install recently

Submitted: 7 months ago.Category: Mercedes
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Answered in 7 minutes by:
1/1/2018
Mercedes Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Mercedes
Satisfied Customers: 3,829
Experience: Owner at Baltic investments
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Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

OK in the drivers side dash fuse panel check fuses labeled sam fuse, wiper stage 1-2 fuse, and washer fuse, in the underhood fuse panel location check fuse 3

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Customer reply replied 7 months ago
I've checked the fuses and from I can tell they appear to be good.
Mercedes Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

do you have a voltmeter or test light for testing

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Customer reply replied 7 months ago
No, I do not have a test light....
Mercedes Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

ok so you can try switch out the wiper relay in in drivers interior fuse panel, there are 2 of them stage 1 and stage 2

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Customer reply replied 7 months ago
Are the wiper relays in that drivers side fuse panel or that fuse panel under the rear seat? I'm not sure where the relays are located, I only saw fuses in the driver's side fuse panel no relays.
Customer reply replied 7 months ago
Could you send me a diagram of what they look like and where they are located?
Mercedes Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

https://www.dropbox.com/s/iu1lrc7bbrm5lad/mon1.docx?dl=0

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Mercedes Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

where you able to locate it?

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Customer reply replied 7 months ago
are you recommending that I go purchase these wiper relays?
Mercedes Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

no just swap them out with like relays to see if the system works

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Customer reply replied 7 months ago
If I'm looking at the right thing, I do not see other relays that look those two in the main fuse box under the hood.
Mercedes Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

ok swap the the 1 and 2 out and try it

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Customer reply replied 7 months ago
No that didn't work either. Could you send numbered chart of the fuses and relays in the main fuse box?
Mercedes Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

I dont have that information in my database

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Customer reply replied 7 months ago
Do you have a picture of the fuse box that shows the wiper relays?
Mercedes Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

the attachment sent was the only picture available

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Customer reply replied 7 months ago
What do you recommend I do about this problem?
Mercedes Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

well without a test light or multimeter its going to be hard to troubleshoot it. maybe you could go buy one?

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Mercedes Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

did you get one yet?

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