Mercedes

Have Mercedes Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Mercedes

My car is a Mercedes E350 2011. The problem is the gear

Customer Question
Hi, my car is...

Hi, my car is a Mercedes E350 2011. The problem is the gear shifter can select each mode rev, drive, and neutral but the car won't move. Feels like brake is on.

Mechanic's Assistant: How old is the transmission? Have you checked the brake switch?

Don't know how old the transmission is. Have not checked brake switch.

Mechanic's Assistant: Are you fixing your E350 yourself? What have you tried so far?

Needs mechanic, not doing the work myself.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Car was sitting in water up to tire before problem appeared.

Submitted: 1 month ago.Category: Mercedes
Show More
Show Less
Ask Your Own Mercedes Question
Answered in 7 minutes by:
1/1/2018
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 1 month ago
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 5,505
Experience: 15 years master certified 100% fix rate and have access to factory radio codes, wiring, and instructions.
Verified
Hello my name is***** am going over your request now and will reply back soon with some info OR a few questions that would help me better determine how to help you. Keep in mind I have no idea of your technical ability or what you do and do not already know. So the more info you can tell me the better. I have been on the site for almost ten years and have oustanding 5 star ratings so trust that I will do everything I can to get you taken care of, Lou
Ask Your Own Mercedes Question
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 1 month ago
When you put the car into gear do the Rpm’s drop and can you feel the car wanting to pull?
Ask Your Own Mercedes Question
Customer reply replied 1 month ago
Happy New Year. The rpm's do drop and I feel the car wanting to pull.
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 1 month ago
Good morning and happy new year as well!
Ok so that is good that tells me that what happened was the pads for the brakes just got stuck to the rotors. So this can be tricky but successful BUT you might end up needing new brakes. Put the car into neutral with the ignition on but the engine NOT running, have about 4-5 people a few in the front and a few in the back and you need to rock the car forward and backwards until the wheels
Break free. Other than this the only option is to jack up the wheels and remove the wheels and remove the calipers from the axles to get the pads off the rotors. Most likely the material will break and some will be stuck to the rotors. Hope this information helps , please let me know if you need any further help. Please take a second and click the stars at the top of the screen to rate my service so I may receive my credit for helping, 5 STARS is ideal. Please request me in the future! Keep in mind that when you rate it does NOT end our conversation, you can still return here to me for follow up information if needed just simply reply back, THANKS! Lou P Master Mercedes-Benz Tech Master ASE Certified
Ask Your Own Mercedes Question
Customer reply replied 1 month ago
in short, the brakes are still holding but it's not showing on LCD
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 1 month ago
no. The brakes are stuck and holding. The car is actually not holding the brakes. It is due to the standing water and rust buildup.
Ask Your Own Mercedes Question
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 1 month ago

please let me know if you need more help or if you got it taken care of.

Please take a second and click the stars at the top of the screen to rate my service so I may be paid for my assistance.5 stars is ideal :) . Please save me as a favorite and request me in the future.Keep in mind that when you rate it does not end our conversation, all it does is pay me for my help. You can still return here to me for follow up information if needed just simply reply back, thanks!
Lou P.
Master Mercedes-Benz Technician
Master ASE Certified

Ask Your Own Mercedes Question
Was this answer helpful?
Ask Lou P. master tech Your Own Question
Lou P. master tech
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 5,505
5,505 Satisfied Customers
Experience: 15 years master certified 100% fix rate and have access to factory radio codes, wiring, and instructions.

Lou P. master tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

MB Paul

MB Paul

Mercedes Technician

3,567 satisfied customers

Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes

Marty

Marty

Mercedes Technician

29,009 satisfied customers

Bosch Certified Master Tech. Over 35 years experience.

Lou P. master tech

Lou P. master tech

Mercedes Technician

5,505 satisfied customers

15 years master certified 100% fix rate and have access to factory radio codes, wiring, and instructions.

Michael Warfield

Michael Warfield

Factory Mercedes-Benz Technician

3,131 satisfied customers

Mercedes-Benz Master Certified technician

Matt

Matt

Engineer

602 satisfied customers

Mechanical Engineer with 23 years experience in the auto industry, 8 yrs in formula 1 engine testing

promerc

promerc

mercedes diagnostic technician

553 satisfied customers

Qualified mercedes diagnostic technician & service team manager , ATA registered Master tech

Hipo64

Hipo64

Mercedes Technician

444 satisfied customers

Work and diagnose electronics on daily basis.

< Previous | Next >

Related Mercedes Questions
After I tow my smart car my transmission does not engage.
After I tow my smart car my transmission does not engage. … read more
Wolfgang
Wolfgang
4 satisfied customers
I just bought a 2007 SL550 and the transmission is slipping
I just bought a 2007 SL550 and the transmission is slipping out of gear. Turned it off and the problem goes away. It has. 62000 on the clock. Seems there are ideas to change a valve to replace the tra… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,009 satisfied customers
Did Mercedes Benz have a 6 speed auto Transmission fitted to
Did Mercedes Benz have a 6 speed auto Transmission fitted to their GCI sedan 2010 vehicle … read more
Wolfgang
Wolfgang
4 satisfied customers
I have a 200CDI W204 year 2013. The auto transmission does
Hi I have a 200CDI W204 year 2013. The auto transmission does not shift down at kick down to accelerate. Yellow engine fault light in dash board. I did reset the TCU and ECU by the published reset pro… read more
Wolfgang
Wolfgang
4 satisfied customers
Mercedes 1999 320 clk - possible damage to transmission
mercedes 1999 320 clk - possible damage to transmission which had too much fluid … read more
Matt
Matt
Engineer
Bachelor's Degree
602 satisfied customers
I have a 1995 Mercedes s320 that had engine and transmission
I have a 1995 Mercedes s320 that had engine and transmission replaced. It starts and restarts fine for a period. Then when turned off it can take several hours before it restart. … read more
Marty
Marty
Mercedes Technician
Associate Degree
29,009 satisfied customers
When my car turns on and off, the transmission slips. Then
When my car turns on and off, the transmission slips. Then return to normal.If you turn the power on again, the transmission slips again.So I replaced the atf, replaced the 8 solenoid valvesStill the … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
5,505 satisfied customers
I just replaced the Transmission conductor plate & that
I just replaced the Transmission conductor plate & that seems to be an improvement, But each things seems to sponn the nextI now have two codes P0400 & P0123 and no other check engine lights at the mo… read more
tim37857
tim37857
Mechanic
High School or GED
71 satisfied customers
Marty. E250 cgi year 2012. Transmission fault 0717. 3 months
hi Marty JA: What is the model/year of your Mercedes? Customer: e250 cgi year 2012 JA: Are you fixing your E250 yourself? What have you tried so far? Customer: yes transmission fault 0717 JA: When was… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,009 satisfied customers
Changed radiator,now transmission acting up. Never,but it
It stop pulling,so I added a quart of transmission fluid… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,009 satisfied customers
I'm attempting to change the rear rotor on my 2017 GLE 350
I'm attempting to change the rear rotor on my 2017 GLE 350 my concerns are the electric parking brake … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
5,505 satisfied customers
Automatic transmission 722.699 problem I have changed the
Automatic transmission 722.699 problemI have changed the torque converter and TCC solenoid. The partnumbers is correct. There were “no problems” regarding shifting before I did the work.My car car sta… read more
Wolfgang
Wolfgang
4 satisfied customers
Yo just replaced distributor, wires, rotor and my gas milage
yo just replaced distributor, wires, rotor and my gas milage went south! was going to start if I gapped the plugs right It's a 1989 mercedes benz 300sel. I use to get 400 miles on a tank of gas really… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,009 satisfied customers
Stepped on gas pedal hard yesterday and transmission slipped
Stepped on gas pedal hard yesterday and transmission slipped revved and went back into gear. Lost race mode, shifting pedals not working. Car moves in forward and reverse, AAA car home instead of burn… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,009 satisfied customers
How much can I expect to pay to get brake pads and rotors
How much can I expect to pay to get brake pads and rotors replaced in my 2015 mercedes ml350… read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
Transmission problems. Won't shift out of first and wont
Transmission problems. Won't shift out of first and wont move in reverse. Happened twice and I am scared that it will leave me stranded. I am retired and bought a Mercedes for its reliability It shoul… read more
Wolfgang
Wolfgang
4 satisfied customers
I need to know the type of transmission and fluid type to be
I need to know the type of transmission and fluid type to be used on a 2002 Mercedes-benz S500. Also, is this vehicle RWD? Where can I purchase the transmission dipstick for checking the fluid level? … read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
The transmission is in limp mode. Transmission fluid is
yes my airmatic system I put new struts in now if I let the car sit over night the air leaks… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
5,505 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x