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2004 E320 Runs good but check engine light is on and

Customer Question
2004 E320 Runs good...

2004 E320 Runs good but check engine light is on and mechanic says it needs EGR valve and that its important. Quoted $1,000.00 for labor and parts. Can you give me your opinion?

Mechanic's Assistant: Does the light stay on, or does it blink?

Stays on

Mechanic's Assistant: Are you fixing your E320 yourself? What have you tried so far?

No but I'm not financial well off. I'm a housekeeper and can't afford mistakes.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Not that I can think of.

Submitted: 7 months ago.Category: Mercedes
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Answered in 23 minutes by:
12/8/2017
Mercedes Mechanic: Marty, Mercedes Technician replied 7 months ago
Marty
Marty, Mercedes Technician
Category: Mercedes
Satisfied Customers: 55,218
Experience: Bosch Certified Master Tech. Over 35 years experience.
Verified
Hi, my name is***** you happen to have the fault code that was stored in the engine computer? Can you also post the last eight digits of your Vin number?
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Customer reply replied 7 months ago
No
Customer reply replied 7 months ago
Can I have my friend call you? I’m looking it up on line
Mercedes Mechanic: Marty, Mercedes Technician replied 7 months ago

Sorry for the wait I wa pulled away from my desk. Phone support is an additional charge. Can you post the fault code here? I want to see if I agree with the diagnosis. I need your vin number to look up the correct pricing.

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