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A few weeks ago I started getting a message "device
a few weeks ago I started getting a message "device unavailable" for radio, sat, nav and tele. Radio plays last hd fm station only. Cannot change stations. Dealer said sirius released an update that c… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
4,460 satisfied customers
I cannot use the Navigation on my Comand, 2007 CLK 350, I
I have tried resetting the DVD drive through the secret menu, bought a new MAPS upgrade disc to install new software, could not successfully do that either. … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
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ML350: I have a 2008 ML350. The command and navigation systems
I have a 2008 ML350. The command and navigation systems work very well with the exception of the navigation voice. It is distorted but the audio on AM and FM sound great. Do you know where the nav voi… read more
Michael Warfield
Michael Warfield
Factory Mercedes-Benz Technician
Vocational, Technical or Trade Scho
3,132 satisfied customers
e 550: Hello again Marty, I took the 5 disc cd changer out
Hello again Marty, I took the 5 disc cd changer out due to some disc being stuck. I removed the disc and re installed the cd changer being very careful. Now my nav system comes on then turns off. The … read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
ML 500: I purchased an updated Navigation DVD for my 2006 ML
I purchased an updated Navigation DVD for my 2006 ML 500. The new DVD did not work properly and I returned it for a refund and inserted my original DVD. The Navigation system tells me that since I dow… read more
Michael Warfield
Michael Warfield
Factory Mercedes-Benz Technician
Vocational, Technical or Trade Scho
3,132 satisfied customers
Mercedes-Benz ml 350 4-matic: ml 350 4-matic, after driving
ml 350 4-matic, after driving for some time, "dreive not available, temp too high" appears on nav screen, car doesn't seem to drive any different… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
C300: My C300 with 53K miles is just outside of the warranty
My C300 with 53K miles is just outside of the warranty period. I've searched this and other sites but can't find an answer, so will throw this out to the experts for help... My stock radio has Sirius … read more
peterpete190
peterpete190
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Vocational, Technical or Trade Scho
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Car last..I have an issue with the stereo/nav system
I changed the battery in the car last Friday and it started up but now I have an issue with the stereo/nav system. When I start the car, I get a message on the stereo/nav screen saying "sound not avai… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
Mercedes: Class is equiped with a gps comand..map and firmware..v5
Hi, My Mercedes A Class is equiped with a GPS COMAND NTG2.5. I would like to upgrade the map and firmware installing the new V5.1 version. But my GPS turns on V1.0. Can I make the upgrade directly V1 … read more
MB Paul
MB Paul
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Vocational, Technical or Trade Scho
3,567 satisfied customers
Mercedes-Benz s-class w220 Head Unit NTG1 (Comand ASP) in
Head Unit NTG1 (Comand ASP) in my Merc w220 S-class (2005) stopped responding, no radio, no Cd no sat nav. After initial start up Merc star logo shows and then display freezes. Nothing works after tha… read more
Stan
Stan
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Bachelor's Degree
106 satisfied customers
mercedes: CDI 220 and the comand sat nav system is not working..navi
I have a c class CDI 220 and the Comand sat nav system is not working. I thought that the CD was damaged so I purchased a new CD; however the sat nav is still not working and a message appears saying … read more
Stan
Stan
Technical support engineer
Bachelor's Degree
106 satisfied customers
2005 E550: current positon of vehicle is completely out of adjustment
I have 2005 E550 and have GPS system. Yesteday I found that current positon of vehicle is completely out of adjustment. How can I adjust this?… read more
BOBBYSS
BOBBYSS
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Associate Degree
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E350: Satellite radio..signal..I need to reset the whole stereo
I have an E350 with a built in Satellite radio and it just stopped working..only thing displayed is NO SATELLITE RADIO..I contacted the satellite radio company said that the signal and account are in … read more
supermechanic
supermechanic
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Vocational, Technical or Trade Scho
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2006 S430: I am having trouble with the Command center
I just bought a 2006 S430. I am having trouble with the Command center. I saved satilite stations and set the clock. It is now resetting back to German time and I am loosing all my presets. A display … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
4,460 satisfied customers
2003 SL500: intermittently..the entire COMAND unit and force restart
2003 SL500 GPS intermittently does not find satellites, and then drifts from reality while moving. Sometimes it does find them, and all is well. Is there a way to reset the entire COMAND unit and forc… read more
peterpete190
peterpete190
Independent Auto Technician
Vocational, Technical or Trade Scho
35 satisfied customers
2007 E350: nav system..new roads but not many other noticeable changes
I have a 2007 E350 for which I just purchased the latest 2009 DVD for the NAV system. It has new roads but not many other noticeable changes. Is there any firmware upgrades that enhance the funtionali… read more
Nelson Garcia
Nelson Garcia
Vocational, Technical or Trade Scho
1,092 satisfied customers
2003 C240: cd player..im considering..optional mb radio/nav system
I own a 2003 C240 with the standard radio/tape and an optional 6 Disc cd player (inoperable). I'm considering upgrading to the optional MB radio/nav system that I saw on eBay but I'm curious how diffi… read more
garyb
garyb
Vocational, Technical or Trade Scho
156 satisfied customers
hi. i have a merc. ML 320 W163 2002 with a Dvd-rom based navigation
hi. i have a merc. ML 320 W163 2002 with a Dvd-rom based navigation module #BN5210 (installed in 11-08).if i press the navigation button on my mcs1 (usa version made by alpine) it loads the logo scree… read more
Mike
Mike
Proprieter / Diagnostic Technician
High School or GED
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Meet the Experts:

MB Paul

MB Paul

Mercedes Technician

3,567 satisfied customers

Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes

Marty

Marty

Mercedes Technician

29,460 satisfied customers

Bosch Certified Master Tech. Over 35 years experience.

Lou P. master tech

Lou P. master tech

Mercedes Technician

4,460 satisfied customers

20 years Master Certified excellent fix rate and have access to factory wiring, and instructions.

Michael Warfield

Michael Warfield

Factory Mercedes-Benz Technician

3,132 satisfied customers

Mercedes-Benz Master Certified technician

Matt

Matt

Engineer

643 satisfied customers

Mechanical Engineer with 23 years experience in the auto industry, 8 yrs in formula 1 engine testing

promerc

promerc

mercedes diagnostic technician

553 satisfied customers

Qualified mercedes diagnostic technician & service team manager , ATA registered Master tech

Hipo64

Hipo64

Mercedes Technician

444 satisfied customers

Work and diagnose electronics on daily basis.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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