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Sprinter, i replaced eis module can't turn key. I believe i

Customer Question
sprinter, i replaced eis module...
sprinter, i replaced eis module can't turn key
JA: Can you turn the steering wheel at all? And what about the key? Is it worn or damaged?
Customer: i believe i can,i am not sure. i was told that module has to be program
JA: What year is your Sprinter?
Customer: 2013
JA: Are you fixing your Sprinter yourself? What have you tried so far?
Customer: i replaced the eis electronic ignition switch, parts guy said i need it to replace tumbler the joke was on me
JA: Anything else you want the mechanic to know before I connect you?
Customer: no, i cannot turn key
Submitted: 1 month ago.Category: Mercedes
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Answered in 5 minutes by:
11/17/2017
Mercedes Mechanic: Wolfgang, Mercedes Technician replied 1 month ago
Wolfgang
Wolfgang, Mercedes Technician
Category: Mercedes
Satisfied Customers: 4,799
Experience: master tech benz ase cerified L1 and L2
Verified
Hello I’m Wolfgang. The eis must be programmed at a sprinter dealer with the factory scan tool hooked up to benz servers. That is the only way to get it working again!
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Mercedes Mechanic: Wolfgang, Mercedes Technician replied 1 month ago
Anything else please do let me know. Thanks
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Wolfgang
Wolfgang
Wolfgang, Mercedes Technician
Category: Mercedes
Satisfied Customers: 4,799
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