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Just replace both rear air suspension bags but car

Second opinion] Just replace both...
Second opinion] Just replace both rear air suspension bags but car suspension won't self adjust to correct height
JA: How has the ride been lately? Have you noticed any fluid under the car?
Customer: no
JA: What is the model/year of your Mercedes?
Customer: 2011 GL450
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: yes.
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
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Answered in 43 minutes by:
11/17/2017
eautosales
eautosales, ASE MECHANIC
Category: Mercedes
Satisfied Customers: 16,611
Experience: ase certified
Verified

Hi, my name is John and I'll be assist you with your question regarding your Benz I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question. any codes in the system?

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Customer reply replied 28 days ago
no codes...it shows the airmatic vechicle icon and says 'being lowered' but isn't going down. the front is all the way up and the backs, which I just replaced are still at the same level on the jacks.

what scan tool are you using?

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Customer reply replied 28 days ago
no scan tool

so how are you checking for suspension trouble codes?

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Customer reply replied 28 days ago
The rear passenger bag had a leak I could hear and physically touch so ordered new rear bags.
Customer reply replied 28 days ago
are you suggesting I take it to a shop to have them trouble shoot or reset?

yes the mercedes star system is used to level the suspension and retrieve trouble codes... so it may need a restet..after install the system is leveled with a scan tool

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Customer reply replied 28 days ago
thanks John...any estimate on cost with that or is there a way for me to get a scan tool from a local auto parts store

its a special mercedes scan tool..the local auto parts stores are basic and pretty much designed for domestics... usually 1 to 2 hour fee

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Customer reply replied 28 days ago
ok thanks man

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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Customer reply replied 28 days ago
is there anything else I could try to get it to at least lower to the normal height before driving

not that i know of

eautosales
eautosales, ASE MECHANIC
Category: Mercedes
Satisfied Customers: 16,611
Experience: ase certified
Verified
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eautosales
eautosales, ASE MECHANIC
Category: Mercedes
Satisfied Customers: 16,611
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