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This answer was rated:

Just replace both rear air suspension bags but car

Second opinion] Just replace...

Second opinion] Just replace both rear air suspension bags but car suspension won't self adjust to correct height

Mechanic's Assistant: How has the ride been lately? Have you noticed any fluid under the car?

No

Mechanic's Assistant: What is the model/year of your Mercedes?

2011 GL450

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

Yes.

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Answered in 43 minutes by:
11/17/2017
eautosales
eautosales, ASE MECHANIC
Category: Mercedes
Satisfied Customers: 17,328
Experience: ase certified
Verified

Hi, my name is John and I'll be assist you with your question regarding your Benz I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question. any codes in the system?

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Customer reply replied 8 months ago
no codes...it shows the airmatic vechicle icon and says 'being lowered' but isn't going down. the front is all the way up and the backs, which I just replaced are still at the same level on the jacks.

what scan tool are you using?

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Customer reply replied 8 months ago
no scan tool

so how are you checking for suspension trouble codes?

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Customer reply replied 8 months ago
The rear passenger bag had a leak I could hear and physically touch so ordered new rear bags.
Customer reply replied 8 months ago
are you suggesting I take it to a shop to have them trouble shoot or reset?

yes the mercedes star system is used to level the suspension and retrieve trouble codes... so it may need a restet..after install the system is leveled with a scan tool

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Customer reply replied 8 months ago
thanks John...any estimate on cost with that or is there a way for me to get a scan tool from a local auto parts store

its a special mercedes scan tool..the local auto parts stores are basic and pretty much designed for domestics... usually 1 to 2 hour fee

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Customer reply replied 8 months ago
ok thanks man

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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Customer reply replied 8 months ago
is there anything else I could try to get it to at least lower to the normal height before driving

not that i know of

eautosales
eautosales, ASE MECHANIC
Category: Mercedes
Satisfied Customers: 17,328
Experience: ase certified
Verified
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