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I have a 2007 mercedes cl 550 change alt change both battery…

Customer Question
I have a 2007...

I have a 2007 mercedes cl 550 change alt change both battery change x4/10 fuse car runs 3 miles malfunction light comes car stalls change lil battery under hood car restarts

Mechanic's Assistant: Have you changed a battery before?

No

Mechanic's Assistant: Are you fixing your 550 yourself? What have you tried so far?

Change alt, change both batteries

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Original problem red battery light was coming on, change alt and both battery light off but car drains battery under hood after 3 miles of driving car says shut down in three minutes

Submitted: 10 months ago.Category: Mercedes
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Customer reply replied 10 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 10 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 1 hour by:
10/4/2017
Mercedes Mechanic: Wolfgang, Mercedes Technician replied 10 months ago
Wolfgang
Wolfgang, Mercedes Technician
Category: Mercedes
Satisfied Customers: 5,247
Experience: master tech benz ase cerified L1 and L2
Verified

Thanks for choosing Just Answer . I'm Wolfgang here to help!!

I am confident we can resolve your problem together. Please
understand that I don't know your skill level. In most cases when you have a problem
with the way the vehicle performs, specialized tooling is required to acquire computer
data/information or engine testing results. We didn’t build these complicated vehicles; we
just diagnose and fix them. Also understand that I can't see, smell, hear, or touch the
vehicle either, so it may take a few replies to get to satisfactory results. Note there may be an issue where the complexity of the issue will require a Premium Service. This service will be an addition to the normal question cost. Usually it does not come down to this but keep in mind!! I am also going to direct you with the fastest, easiest and most common things to check first. Please be
patient and permit me to do what I do best.
I also try to give all of the information you may need, expecting a “positive rating” in
return. I will also continue assisting you after you have rated me, if necessary. If there
is any reason I cannot get a positive rating, please let me know why “in advance”, so I
can go another direction for you. I am sorry you’re having this problem; I’ll help you
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Below is my first answer or request for more information. If you do not understand it, or you need more information from me, or need me to go in more detail.

i do need a vin # of the vehicle to get the factory information.

did you have the vehicle scanned for fault codes?

thanks

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Customer reply replied 10 months ago
cancel the question. took you too long to respond. I got it fixed
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