How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Gunvir Singh Your Own Question
Gunvir Singh
Gunvir Singh,
Category: Mercedes
Satisfied Customers: 1644
Experience:  Master Tech at Kennesaw Auto Tech
97664209
Type Your Mercedes Question Here...
Gunvir Singh is online now
A new question is answered every 9 seconds

My 2002 s500 suspension is all the way down. the pump comes

This answer was rated:

my 2002 s500 suspension is all the way down. the pump comes on and runs for a couple of minutes, but does not raise the car. I loosened an air line on a front strut while the pump was running, but the pressure could easily be stopped with my thumb. How do I trouble check this system?
JA: How has the ride been lately? Have you noticed any fluid under the car?
Customer: about two days ago I notice fluid under the front. I couldn't tell if it was water or not. I looked again today and it is dried up, but seemed to leave a faint pattern on the floor.
JA: Are you fixing your S500 yourself? What have you tried so far?
Customer: I will fix it myself if possible. It would take a wrecker to get it to my mechanic.
JA: Anything else you want the mechanic to know before I connect you?
Customer: This problem seems to have happened over night. the car is 2002 model with 120000 miles. no problem til now.

Hello, let me review your request. Please stand by.

How long does the pump stay on when you start it?

Customer: replied 1 month ago.
two to three minutes

Did all four sides go down at the same time or one went out before the other one's ?

Customer: replied 1 month ago.
They were all four down when we woke up Monday morning. There had never been a problem with this before.

How old is your battery?

Customer: replied 1 month ago.
I don't know the age, but it is strong and hot. No problem with the battery.

The symptom you are experiencing can be caused by a weak battery, a leak in the compressor hose or a weak compressor. Since the battery is good next step is to make sure the suspension air lines are not leaking, since all four sides are doen i will recommend to check for leaks near the air compressor. If everything else is good then the problem is a weak air compressor.

Customer: replied 1 month ago.
thank you for now. I will check these.

You're welcome and good luck with your vehicle. Let me know if you have any further questions And please don’t forget to rate my performance in the upper left corner otherwise i don’t get compensated. Thank you and have a blessed day.

Gunvir Singh and 2 other Mercedes Specialists are ready to help you